Medical Collections

MEDICAL COLLECTIONS SPECIALIST Tulsa, OK | $19–$21/hour DOE | Full-Time | In-Person

Trinity Employment Specialists is currently seeking an experienced Medical Collections Specialist for a Tulsa-area healthcare organization. This position is ideal for a detail-oriented professional with experience in medical billing, insurance follow-up, patient accounts, and collections who is comfortable working in a fast-paced, professional healthcare environment.

The Medical Collections Specialist will be responsible for following up on outstanding patient and insurance balances, researching account issues, communicating with insurance companies and patients, and helping resolve unpaid accounts. The ideal candidate will have strong knowledge of medical billing and collections processes and excellent communication and problem-solving skills.

• Follow up on outstanding patient balances and unpaid insurance claims.
• Contact patients regarding outstanding balances and payment arrangements.
• Communicate with insurance companies regarding claim status, denials, payments, and account discrepancies.
• Research and resolve outstanding accounts and billing issues.
• Review patient accounts, insurance information, EOBs, and payment history.
• Identify billing errors and take appropriate steps to resolve them.
• Follow up on denied or underpaid claims as needed.
• Submit corrected claims and assist with appeals when appropriate.
• Maintain accurate documentation of collection activity and account follow-up.
• Work accounts receivable and monitor aging reports.
• Assist with payment arrangements and patient financial questions.
• Maintain patient confidentiality and comply with HIPAA regulations.
• Communicate professionally and compassionately with patients regarding financial matters.
• Work closely with billing, insurance, clinical, and administrative staff to resolve account issues.
• Meet productivity and collection goals while maintaining accuracy and professionalism.
• Perform other billing and revenue-cycle duties as assigned.

• Previous medical collections, medical billing, accounts receivable, or healthcare revenue-cycle experience required.
• Knowledge of insurance claims, EOBs, denials, appeals, and patient balances.
• Experience contacting insurance companies and patients regarding outstanding accounts.
• Strong understanding of medical billing and collection procedures.
• Experience with EMR/EHR or medical billing systems preferred.
• Strong computer and data-entry skills.
• Excellent verbal and written communication skills.
• Professional and compassionate approach to patient financial conversations.
• Strong attention to detail and organizational skills.
• Ability to research account discrepancies and resolve problems.
• Ability to prioritize multiple accounts and meet deadlines.
• Must be dependable, professional, and comfortable working in person in a busy healthcare office.

$19–$21/hour, depending on experience Full-Time | Monday–Friday | In-Person | Tulsa, OK

This is an excellent opportunity for an experienced medical billing or collections professional who enjoys working with patient accounts and wants to become part of a professional healthcare team. The position offers the opportunity to utilize existing revenue-cycle knowledge while contributing directly to the financial health of the organization and providing professional service to patients.

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