Patient Account Rep

Patient Account Representative Tulsa, OK | Full-Time | Monday–Friday Pay: $18–$20/hour DOE Experience with Chemotherapy Authorizations a Plus We are currently seeking a detail-oriented and compassionate Patient Account Representative to join a busy healthcare team in Tulsa. This position is ideal for someone with strong insurance verification, preauthorization, and patient financial counseling experience who thrives in a fast-paced medical environment.

The Patient Account Representative will play a vital role in ensuring accurate insurance verification, authorization processing, and patient financial communication while supporting efficient patient care operations.

Position Summary Under general supervision, the Patient Account Representative is responsible for insurance verification and eligibility review, obtaining pre-authorizations, assessing patient financial responsibilities, and counseling patients regarding insurance benefits and payment obligations. This role requires strong communication skills, accuracy, and the ability to manage multiple priorities while maintaining excellent patient service.

Essential Duties & Responsibilities Verify insurance eligibility, benefits, and patient demographic information accurately and timely

Perform insurance verification through electronic billing systems, payer portals, and direct communication with insurance carriers

Obtain initial and ongoing pre-authorizations for applicable treatments and services

Enter authorization and insurance information into the practice management system accurately

Scan and maintain referral and authorization documentation within patient charts

Communicate authorization status to physicians, clinical staff, and patients as appropriate

Ensure all required patient and physician signatures are obtained on necessary documentation

Perform financial counseling with patients regarding insurance benefits, co-pays, patient responsibility, billing practices, and payment arrangements

Utilize Summary of Patient Reimbursement and Liability forms and waivers as needed

Maintain HIPAA compliance and confidentiality of patient information at all times

Support multiple treatment/service modalities requiring authorization review, including Radiology, Chemotherapy, Radiation, and Genetic Testing Qualifications Previous  medical office, insurance verification, or patient account experience required

Experience with chemotherapy authorizations or oncology-related services strongly preferred

Knowledge of insurance eligibility, benefits, and preauthorization processes required

Familiarity with electronic billing systems and practice management software preferred

Strong attention to detail, organizational skills, and ability to multitask

Excellent communication and patient service skills

Ability to work independently while maintaining accuracy and productivity

Professional demeanor and strong problem-solving abilities required

Schedule & Compensation Full-Time Monday through Friday $18–$20/hour DOEThis is an excellent opportunity to join a patient-focused healthcare organization while building a long-term career within medical billing, insurance verification, and patient financial services.

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