Housekeeper Lead

HOUSEKEEPER LEAD (FULL TIME)

TouchPoint Support Services – Ascension St John Medical Center, Tulsa, OK 74104

Job Summary

Supervises, trains and inspects the performance of assigned housekeeping staff to ensure all procedures are completed to unit's standards. Assists where necessary to ensure optimum service to guests.

Schedule
:
Full‑time, Sunday through Thursday or Tuesday through Saturday, 3:00 pm to 11:30 pm (details upon interview).

Fixed Pay Rate
: $17.00 per hour.

Essential Duties and Responsibilities

• Provides quality service to customers by giving one‑on‑one attention to detail.
• Ensures assigned staff have reported to work and clocked in properly; documents late or absent employees.
• Resolves internal/external guest complaints to ensure guest satisfaction.
• Documents call‑offs and replaces staff for any shift.
• Coordinates assigned staff breaks.
• Prepares and distributes assignment sheets to staff, reviews priorities, and communicates changes throughout the shift.
• Assigns designated keys, radios, and beepers to staff; maintains accurate records and ensures security.
• Checks equipment for proper supplies, neatness, cleanliness, and mechanical problems; instructs personnel to correct deficiencies.
• Inspects areas to confirm cleaning standards have been met.
• Assists staff to ensure highest standards of cleanliness and service.
• Conducts staff training as assigned.
• Contributes to the team; exhibits professionalism with customers, employees, and others.
• Performs other duties as assigned.

Qualifications

• 1 year of previous housekeeping supervisory experience.
• Ability to perform essential functions of the position with or without reasonable accommodation.

Associates at TouchPoint are Offered Many Fantastic Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits (including Critical Illness, Accident, Hospital Indemnity, Legal Services, and Choice Auto and Home Program)
• Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

Society for Equality and Inclusive Employment

Compass Group is an equal‑opportunity employer. We are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Applications are accepted on an ongoing basis until all openings are filled. If a position is filled, applicants may still be considered for future opportunities.