Senior Manager, HR Policies & Operation

A career at Swire Properties is more than just work, it’s a calling.

We’re searching for exceptional individuals who want to live and breathe “Creative Transformation” – our distinct mindset and long-term approach that inspires everything we do and how we do it. It inspires us to constantly explore new perspectives and seek out original thinking that goes beyond the conventional. Our mission, ultimately, is to constantly add value to communities and create truly amazing and sustainable places where people can thrive.

Additionally, we are deeply committed to prioritising health and safety in all our operations, ensuring a healthy, safe and supporting environment for our People, partners and the communities we serve.

Join us today and work on career-defining projects that are changing the industry in Hong Kong, the Chinese Mainland, Miami and Southeast Asia.

We are seeking a talented Senior Manager, HR Policies & Operation to design and manage HR policies while driving the standardization and optimization of HR processes. Reporting to Head of HR Business Partner, you will lead the HR operations team to deliver efficient services, ensuring alignment with industry best practices and our company culture. You will utilize data-driven decision-making to enhance workforce management and improve employee satisfaction.

• Design and manage HR policies to ensure compliance with regulations, alignment with company’s goals and values, fosters a positive workplace culture and enhance employee engagement.
• Oversee HR guidelines and procedures to ensure compliance with regulations, internal policies and practices and industry best practices and standards.
• Lead the HR operations team to provide services based on the agreed Service Level Agreement.
• Lead efforts to streamline processes and explore opportunities to expand the scope of operations to cover the end-to-end employee lifecycle, including on-boarding, off-boarding, and secondment processes to enhance operational efficiency within HR functions.
• Develop and maintain Operating Manual, Standard Operating Procedures and Service Level Agreement to build a sustainable knowledge hub, create a consistent way of doing things and to set expectations on services provided.
• Manage, develop and support the team in being the primary point of contact for HR Business Partner’s queries, providing effective advice on policies, processes, practices and industry practices.
• Develop and utilise HR analytics to monitor key performance indicators, identify trends, and provide insights to HR Business Partners and to support decision making.
• Ensure accuracy and completeness of all employee records (manual and electronic) and are in compliance with data protection and organisational requirements.

• Bachelor's degree in Human Resources, Business Administration, or a related field
• At least 10 years of progressive experience in HR, with a focus on HR operations, policy governance, process optimisation, data analytics and insights and transformation experience is preferred
• Strong knowledge of HR policies, regulations, and industry best practices
• Proficiency in data analysis tools and HRIS systems
• Excellent communications, leadership, and stakeholder management skills
• Proven track record of driving process improvements and operational efficiencies

BEHAVIOURAL COMPETENCIES

• Decision Quality
• Business Acumen
• Drives for Results
• Ensures Accountability
• Builds Effective Teams
• Drives Engagement
• Situational Adaptability

• Randstad Hong Kong:
  Awarded Most Attractive Employer in the Property and Real Estate sector for 2024 and 2025
• HRoot Awards (Chinese Mainland):
  Received the Best Employer Award for 2023 and 2024, along with the Best Social Enterprises Award in 2024

Don’t Miss This Opportunity

As an equal opportunity employer, Swire Properties strives to foster a diverse workforce and inclusive workplace, where People can thrive.

If you require special assistance and accommodations during any part of the recruitment process, including the online application and/or the selection process, please reach out to us via email at any time.

If we haven't contacted you six weeks after your submission, then please consider your application unsuccessful this time.

All personal data collected during the application process will be kept for 12 months after its completion, and then destroyed. All information will be used for recruitment and appointment purposes only. The Company will handle all personal data confidentially in accordance with the Hong Kong Special Administrative Region's Personal Data (Privacy) Ordinance.