Customer Success Manager; EMEA - Field Systems

Position: Customer Success Manager (EMEA) - Field Systems
**** Your

Title:

**** Customer Success Manager (EMEA) - Field Systems
***
* Job Location:

**** UK | Remote
**** About the Opportunity
**** Are you passionate about leveraging cutting-edge
** technology
* *** deep technical
** understanding
* * technical value
** of Trimble's solutions.

This exciting and challenging role requires a successful applicant who is equally comfortable engaging in
** technical requirements discussions
** and leading effective
** pre-sales customer*
* ** visits**. You will be the essential link between our customers' operational needs and the technical capabilities of the Trimble portfolio.
**** What You Will Do
**** As a Technical Solutions Consultant, you will be a subject matter expert and trusted advisor, ensuring high customer engagement and satisfaction by clearly demonstrating the
** technical and commercial value
** of our solutions.
* **** Lead Technical Demonstrations and Pre-Sales Engagements:****  + Conduct compelling, highly tailored
** technical sales demonstrations
** for existing and prospective customers, clearly articulating the functional and operational advantages of Trimble solutions.  + Plan, coordinate, and execute
** Technology Days
** and workshops to immerse customers in the practical application and technical depth of our products.  + Actively participate in the pre-sales cycle, serving as the
** primary technical resource
** during customer visits, requirement gathering, and solution definition.
* **** Drive Technical Adoption and Business Value:****  + Actively foster the success of your assigned book of business through business value conversations,
** technical discovery**, active listening, and formal technical/business reviews.  + Own and maintain account plans in collaboration with the customer, focusing on
** technical deployment, implementation strategy, and maximizing product utilization/rollout**.  + Proactively assess overall customer health, system utilization, current goals, and identify advanced value opportunities through the application of technology.  + Grow and expand customer product adoption and revenue by identifying how additional technical capabilities can address evolving operational needs.
* **** Voice of the Customer and Technical Alignment:****  + Identify and partner with cross-functional teams and Subject Matter Experts (SMEs) to translate customer technical needs into actionable product improvements and future solution development.  + Represent the
** Voice of the Customer
** in internal technical discussions, ensuring product roadmap alignment with field requirements and industry trends.
**** What Technical Expertise & Experience You Should Bring
***** Minimum of 5-7 years of technical consulting or solutions engineering experience, ideally in a B2B SaaS or technical hardware/software environment.
* ** Demonstrated technical proficiency
** in deploying, demonstrating, and maximizing the value of complex technology solutions for enterprise accounts.
* Proven track record in developing strategies to maximize
** technology solution value
** and operational impact for assigned accounts.
* Excellent presentation and communication skills, with the ability to convey complex
** technical information
** to both technical audiences (engineers, IT) and executive decision-makers.
* Ability to quickly understand and discuss customer
** technical requirements****,
** system integrations, and operational workflows
* Demonstrate executive presence and build strong, trusting relationships with
** technical stakeholders****,
** executive sponsors, and end-users.
***
* How to Apply:

**** Please submit an online application for this position by clicking on the ‘Apply Now’ button located in this posting.
**** Final date to receive applications:
**** Applications could be accepted until at least 30 days from the posting date.
**** Join a Values-Driven Team:
Belong, Grow, Innovate.
**** At Trimble, our core values of Belong, Grow, and Innovate aren't just words—they're the foundation of our culture. We foster an environment where you are seen, heard, and valued (Belong); where you have an opportunity to build a career and drive our collective growth (Grow); and where your…