Implementation Specialist

Implementation Specialist – Hire Right

Join as an Implementation Specialist at Hire Right, the premier global background screening and workforce solutions provider.

The Implementation Specialist will process onboarding requests for new customers, maintain existing customer accounts, and ensure correct alignment with Hire Right’s legal, contractual, and compliance procedures.

• Set up and maintain customer accounts.
• Partner with internal departments and customers regarding account setup requirements.
• Accountable for account setup processes and contribute to program improvements.
• Troubleshoot setup errors and implement solutions.
• Meet expected SLAs and manage assigned cases to timely completion.
• Identify potential pitfalls and develop solutions to avoid customer impact.
• Provide superior customer service to internal and external customers.
• Lead or participate in small special projects and provide input, analyze data, and perform needed tasks.

Experience:

• High-level experience using Hire Right systems desirable.
• Minimum of two years related experience preferred.

Knowledge &

Skills:

• Entry-level for more complex support and administrative functions.
• Applies generally straightforward methods or procedures.
• Good knowledge of standardized rules, procedures or operations on a variety of activities requiring training and experience.
• Expected to work through typical or moderately complex problems; may require occasional guidance.
• May require specialized skills in administrative or technical field.

Education:

• College degree preferred.
• High School or equivalent required.

• Medical
• Dental
• Vision
• Paid Life/AD&D Insurance
• Voluntary Life Insurance
• Short & Long Term Disability
• Flexible Spending Accounts
• 401(k)
• Generous Vacation and Sick Program
• 10 Paid Holidays
• Education Assistance Program
• Business Casual Attire
• Generous Referral Program
• Employee Discounts and Rewards
• And much more!
• All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search.

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Information Technology
• Industries:
  Human Resources Services
• Location:
  
  Tulsa, OK
• Salary: $60,000 - $70,000 (approx.)

Hire Right, LLC is an Equal Opportunity Employer. Minorities / Females / Veterans / Disabilities are encouraged to apply. Hire Right does not accept unsolicited resumes through or from search firms or staffing agencies; all unsolicited resumes will be considered the property of Hire Right and Hire Right will not be obligated to pay a placement fee.

This job description is not an employment agreement and may be modified at any time. It does not represent a guarantee of any duty or role and may be updated by the employer as organizational needs change.

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