Managed Services - Integrated Risk Management; Archer - Senior Analyst

Managed Services - Integrated Risk Management (Archer) - Senior Analyst

Join EY’s Integrated Risk Management (IRM) Managed Services Center as a Senior Analyst to help clients transform their risk functions and provide operational support for technology solutions. The role will be based in a globally connected team supporting Governance, Risk, and Compliance (GRC) platforms such as Archer Technologies and Service Now.

• Manage IRM service center delivery around GRC offerings.
• Support ongoing maintenance and enhancement requirements for clients.
• Supervise daily activities of 8‑12 service center Tier 1 or Tier 2 Analysts.
• Manage project/engagement budgets for IRM service center capabilities.
• Support development of policies and procedures to guide IRM service center activities.
• Assist IRM service center manager with project planning and identification of opportunities to improve service delivery.
• Communicate issues and seek support in a timely manner to eliminate roadblocks and drive collaboration, speed, innovation, and excellence.
• Maintain a professional communicative relationship with IRM engagement team utilizing IRM service center support.
• Provide timely, comprehensive, and accurate information in both written and verbal communications.

• 2+ years of relative development experience as a System Administrator.
• Archer Certified Administrator – Specialist or Archer Certified Administrator – Expert (formerly Archer Certified Professional).
• Experience with data feeds, APIs, and other integrations.
• Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Working knowledge of and prior experience applying risk management fundamentals.
• Excellent written and oral communication skills.
• Proven leadership skills.
• Past experience managing and prioritizing multiple projects or work streams.
• Ability to think critically and problem solve.
• A team‑focused mentality with the proven ability to work effectively with diverse stakeholders.
• Proactive attitude, seeking improvement opportunities that can positively impact the business.
• An ability to work under pressure while maintaining a professional image and approach.
• Decision‑making capabilities, with an ability to weigh the pros and cons of potential actions and identify the most appropriate one.

• Associate or Bachelor’s degree in Computer Science, Information Systems, Business, or related area of study.
• Prior military experience.
• Ability to obtain and maintain a Secret‑level clearance or higher.
• Past experience mentoring and developing personnel.
• Service Now
  
  Certifications:
  
  Certified System Administrator (CSA).
• Proficiency with scripting and data integration within the Service Now platform.
• 2+ years of supervisory experience.

• Comprehensive compensation and benefits package in the US ranging $86,500 to $142,700 base salary and additional geographic ranges.
• Medical, dental, pension, 401(k) plans, and paid time off options.
• Flexible vacation policy and hybrid work model.

EY accepts applications for this position on an on‑going basis. EY focuses on high‑ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities, including veterans with disabilities.