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Level 3 Help Desk Technician
Job in
Tulsa, Tulsa County, Oklahoma, 74145, USA
Listed on 2026-01-01
Listing for:
Synergy Business Consulting, Inc.
Full Time
position Listed on 2026-01-01
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
We’re looking for a polished, customer-facing Level 3 Helpdesk Technician to support 30+ client businesses in a mixed PC and Mac environment
. This is a C2H,
onsite role (5 days/week) based in Tulsa, OK.
- Serve as the go-to escalation point for complex IT issues for 30+ client businesses in a mixed PC and Mac environment.
- Provide timely, professional, and world-class support to clients, primarily onsite in Tulsa, OK (5 days/week).
- Work daily in Connect Wise and Microsoft Intune to diagnose and resolve issues.
- 5+ years IT support experience, with 2+ at Level 3 or advanced helpdesk.
- Strong skills across Windows + macOS.
- Hands-on with Connect Wise & Intune.
- Excellent communication,
polished presence
, and a positive, customer-first attitude.
- Mid-Senior level
- Contract
- Information Technology
- IT Services and IT Consulting
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