Systems Administrator

Systems Administrator

Join Tulsa Zoo Management, Inc. as a full‑time, exempt/salaried Systems Administrator. The position is safety‑sensitive and requires a negative pre‑placement drug screen.

Director of Management Information Systems.

The Systems Administrator is responsible for provisioning, installation/configuration, operation and maintenance of IT systems hardware, software and related infrastructure. Provides support and administration for the network, end users, and remains on call for mission‑critical events.

• Install, configure, test, monitor, and troubleshoot end‑user and local area network hardware, software, and telecommunications services.
• Analyze and resolve complex software/hardware matters related to networking connectivity, printers, servers, and applications.
• Analyze network needs and contribute to the design of network architecture, integration, and installation.
• Establish and maintain network users, user environment, directories, and security.
• Use backup technologies daily to ensure proper data protection of TZMI’s digital assets.
• Research and evaluate new technologies.
• Upgrade the system by conferring with vendors and services; develop, test, evaluate, and install enhancements and new software.
• Respond to the needs and questions of network users concerning access to resources and operation of software programs.
• Perform analysis, diagnosis, and resolution of complex desktop problems for end users, including offsite repair for remote users as needed.
• Effectively communicate and demonstrate interpersonal skills with all levels of employees in a clear and professional manner.
• Demonstrate and adhere to TZMI’s workplace values.
• Know and follow zoo policies and procedures, including emergency protocols.
• Attend and participate in staff meetings and assigned training sessions.

• Must be 18 years or older.
• Must be able to work weekends and evenings on occasion.
• Bachelor’s degree in a related field from an accredited college or university; or 3 years related experience and/or training; or equivalent combination.
• Certification in Network+, A+, MCSE preferred.
• Knowledgeable in DELL/EMC hardware & software including DELL Compellent; TCP/IP MPLS, DHCP, WINS, DNS, VLAN, VPN, LAN and WAN, etc.;
  Active Directory Domain Services and server operating systems; network hardware i.e. switches & access points;
  Connect Wise Control Client;
  Hyper‑V virtualized environments;
  Office 365 administration; basic SQL administration; anti‑virus solutions.

• Moving about – frequently
• Sitting – frequently
• Standing – frequently
• Reaching with hands and arms – frequently
• Stooping, kneeling, crouching, and/or crawling – occasionally
• Exchange of in‑person, phone, radio, or digital communication – frequently
• Carrying or lifting up to 50 pounds – occasionally
• Pushing and/or pulling up to 50 pounds – occasionally
• Gripping, pinching, writing, and other hand movements – frequently
  
  Climbing and/or balancing – rarely
• Exposure to outdoor weather conditions – frequently
• Exposure to high noise levels – occasionally
• Work near moving mechanical parts – rarely
• Wet or humid environment – occasionally

• We are enthusiastically committed to be part of the Tulsa Zoo community.
• We will all work together as one Zoo Team to support the Zoo’s mission.
• We will value and appreciate everyone and create a safe, understanding, and welcoming environment for all.
• We will all be accountable for achieving excellence.
• We will earn the trust of one another, acting honestly and treating each other with respect.