Procurement Systems Manager

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Job Type: Corporate Office | Date:
Jan 6, 2026 |

Location:

Tulsa, OK 74134

The Procure-to-Pay (P2P) Systems Manager plays a critical role in administrating and supporting the Procure-to-Pay process. This position works with Product Technology Owners, Product Owners, Customers, and key stakeholders to help shape a feature set that aligns with our product vision and delivers value to procurement (SCG, FS, IT, PMO) and accounting teams. Maintain and deliver the product roadmap features and define the scope for product releases.

Help our team onboard new supplier and ERP data, gather technical requirements, utilize analytical approaches to troubleshoot data quality issues, as well as contribute to identifying, designing, and implementing internal data processing improvements while assisting with software quality assurance.

• System Administration Support and Problem Management (40%)
  • Provide support to end-users by responding to requests for technical assistance.
  • Maintain working knowledge of capabilities, functionality, and associated integrations that impact Coupa and upstream/downstream systems.
  • Work with SD Accounting, SCG, FS, IT, PMO and vendors supporting integrations (AD, Super Q, ESM, E1, Coupa Punchout sites, QT Procurement API).
  • Lead identification of system issues and troubleshooting.
  • Identify system release schedule and lead UAT testing.
  • Resolve day‑to‑day system issues collaborating with internal stakeholders and third‑party software providers.
  • Assist end-users with Coupa software issue resolution.
  • Provide on‑call (after hours) support for evenings, weekends, and holidays as required.
• Lead Procurement System Projects (20%)
  • Work with SD Accounting, SCG, FS, IT, PMO and third‑party software providers to ensure regular software upgrades as recommended by manufacturers.
  • Participate in the agile/scrum process.
  • Validate functional design and create technical capabilities to assist backlog prioritization.
  • Validate data sources and logs to ensure technical specs are correct for dashboards and automation.
  • Audit data for quality and content.
  • Configure solutions through business‑facing enterprise applications.
• Process Automation Leadership & Lifecycle Management (15%)
  • Complete process analysis to identify improvements prior to automation.
  • Work with Corporate Stakeholders to map operational processes, capture requirements.
  • Define process requirements for automation, clarify inputs and expected outputs, and create documentation.
  • Evaluate operational benefits of automation and communicate gains to stakeholders.
  • Assist in proof‑of‑concepts to demonstrate feasibility of new processes and reporting.
• Ensure Data Integrity (10%)
  • Implement software updates and report production.
  • Oversee the format and appearance of operational reports, including reporting software.
  • Continue data validation for information stored in Coupa and other sources.
  • Manage the Coupa reporting process and interface files into Coupa.
• Business & Technical Documentation (5%)
  • Create workflow diagrams in Visio, document project requirements, and produce other functional documentation.
  • Collaborate with personnel to produce initial drafts and revise based on feedback.
  • Assist in the creation of training manuals and guidelines for new software functionality.
• Training (5%)
  • Drive adoption and usage of Coupa through end‑user trainings and engagement.
  • Instruct classes on Coupa or industry best practices for internal users.
  • Maintain professional and technical knowledge via ongoing training.
• Research & Development (5%)
  • Research tools, methods, and processes to support stakeholder processes, data, and reporting.
  • Recommend automation of manual tasks and process streamlining.
  • Stay current on procurement trends and products for future value.
  • Conceptualize complex business processes with minimal guidance.

Inside the Company:

• Corporate Accounting Personnel – CFO, Controller, Directors and Managers
• Information Services Personnel – VP and senior management, Technicians, Analysts, Programmers
• Operations Personnel – VPs, Managers, Supervisors, Trainers, Store Managers, and store…