Virtualization Subject Matter Expert

Our diverse workforce allows Centre to develop and leverage knowledge, skills, and experiences that impact our overall success. Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients. Together, we guide our clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs.

• Hybrid Work Options, Paid Time Off, and Paid Holidays
• Medical, Dental, Vision, and 401(k) with employer match contributions
• Stability to grow alongside hard-workers in a collaborative environment with opportunities to grow professionally

Responsible for service delivery with private cloud, hosted datacenter, and customer virtualization environments, with primary focus on VMware technologies such as vSphere, ESXi, vCenter Server, vSAN, NSX, Site Recovery Manager, and supporting SAN/storage platforms. The position will involve architecting, implementing, and managing VMware-centric virtualized environments and the storage area network (SAN) platforms that support them, ensuring optimal performance, security, resilience, and reliability.

The Sr. Technical Consultant will also focus on standards, onboarding/offboarding, tool optimization, escalations, and proactive measures to enhance customer environments.

• Design and support disaster recovery solutions using VMware Site Recovery Manager (SRM), storage replication, backup platforms, and NSX-based network virtualization and micro-segmentation.
• Perform VMware health checks, configuration reviews, cluster design validation, resource optimization, and remediation planning across compute, network, and storage layers.
• Administer, design, and troubleshoot SAN-backed virtualization environments, including Fibre Channel and iSCSI connectivity, multipathing, LUN/volume provisioning, datastore design, snapshots, replication, and capacity/performance management.
• Support enterprise storage platforms such as Pure Storage Flash Array and HPE Nimble/Alletra, ensuring storage performance, availability, and alignment with virtualization and disaster recovery requirements.
• Evaluate and execute VMware lifecycle activities, including host and cluster upgrades, vCenter upgrades, ESXi patching, capacity assessments, workload placement, storage modernization, and platform resiliency recommendations.
• Provide proactive recommendations and upkeep of customer environments in tenant organizations.
• Manage infrastructure reporting, alert management, troubleshooting, and tuning.
• Maintain certifications with technology partners.
• Troubleshoot customer issues urgently and effectively.
• Install and implement systems and solutions.
• Conduct post-sales technical follow-ups and provide remote customer support.
• Track work orders and incidents through an electronic help desk system.
• Manage and resolve issues promptly.
• Prioritize tasks and meet deadlines with excellent time management skills.
• Demonstrate excellent troubleshooting and assessment skills.
• Exhibit outstanding written and verbal communication skills.
• Be a team player with exceptional customer service skills.
• Mentor and guide peers, assisting teammates as needed.
• Submit timesheets, expense reports, and documentation on or before deadlines.
• Stay updated on market trends, theories, and new methodologies; embrace change.
• Assist with change-management activities.
• Prepare and deliver complete and concise documentation for all projects and tickets.
• Present progress reports to immediate supervisors and/or Project Managers.
• Manage multiple projects in a fast-paced environment.
• Quickly turn business problems into technical solutions.
• Participate in on-call schedules, serving…