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IT Service Delivery Manager - Enterprise Support & SLA Excellence

Job in Tulsa, Tulsa County, Oklahoma, 74145, USA
Listing for: CommunityCare, Inc.
Full Time position
Listed on 2026-10-17
Job specializations:
  • IT/Tech
    IT Project Manager, Systems Administrator
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly USD 90000.00 130000.00 YEAR
Job Description & How to Apply Below

Community Care, Inc. seeks a Manager, IT Service Delivery to lead frontline and advanced technical support, establish a dedicated service delivery model, and ensure timely resolution of operational needs.

This role collaborates with Engineering, Data Engineering, Architecture, and Product teams to expand application support and data modification triage. You will manage SLA performance, escalation paths, training, and knowledge management, oversee staffing and queue health, and drive handoffs from

Our group is growing, and we are hiring a IT Service Delivery Manager
- Enterprise Support & SLA Excellence in Tulsa, OK, United States.

The IT Service Delivery Manager
- Enterprise Support & SLA Excellence role at Community Care, Inc. is now open for applications in Tulsa, OK, United States.

Join us at Community Care, Inc. as our next IT Service Delivery Manager
- Enterprise Support & SLA Excellence in Tulsa, OK, United States.

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