Director,Digital Strategy & Transformation Job Tulsa area,Oklahoma USA,IT/Tech

The Director, Digital Strategy & Transformation leads enterprise digital transformation across Warren Equipment Company business units and locations to strengthen customer value, improve operational efficiency, increase adoption of modern business systems, and generate data-driven insights that support growth in prime product and aftermarket services. This leader establishes the enterprise digital roadmap, aligns digital investments with strategic growth and profitability objectives, advises executive leadership, and translates strategic priorities into sustainable operating practices and measurable business outcomes.

DO

YOU HAVE WHAT IT TAKES?

WHAT YOU'LL DO

Enterprise digital strategy: Develop, maintain, and communicate a multi-year digital strategy and prioritized roadmap aligned with Warren Equipment Company business objectives and applicable Caterpillar digital standards.
Executive advisory and enterprise alignment: Serve as a trusted advisor to executive leadership regarding digital strategy, technology-enabled business transformation, organizational readiness, and prioritization of enterprise initiatives.
Transformation portfolio leadership: Lead a coordinated portfolio of digital initiatives, including business case development, prioritization, resource planning, dependency management, risk escalation, implementation oversight, and benefits realization.
Financial accountability and value realization: Develop and manage digital business cases, investment priorities, implementation budgets, and benefits realization plans. Track and report return on investment, adoption, productivity improvements, customer value, and other approved business outcomes.
Emerging technology and artificial intelligence: Evaluate and advance appropriate uses of artificial intelligence, automation, predictive analytics, connected asset solutions, and other emerging technologies to improve business performance and customer value.
Business systems adoption: Partner with business and technology leaders to advance effective use of ERP, CRM, eCommerce, sales funnel, service, equipment management, and related digital capabilities, including Cat D365 or successor platforms.
Customer experience: Improve customer touchpoints across digital and assisted channels and strengthen adoption of customer-facing digital solutions, marketing automation, and digital commerce capabilities.
Operational efficiency: Identify opportunities to reduce manual work, fragmented processes, rework, and cycle time through process redesign, workflow automation, system integration, and clear process ownership.
Connected assets: Advance asset connectivity at sales and service touchpoints to improve management of connected equipment, customer value agreements, customer fleets, and high-value opportunities.
Data and performance insights: Promote trusted data, clear measures, dashboards, and practical analytics that enable timely decisions and demonstrate adoption, operating impact, customer value, and financial benefit.
Cross-functional governance: Establish governance, decision rights, roles, accountability, and executive communication across Sales, Product Support, Marketing, Operations, Finance, Technology, and other affected functions.
Organizational change and adoption: Build stakeholder alignment and sponsor readiness and oversee communication, training, reinforcement, feedback, and adoption plans that sustain new ways of working.
Business partnership with Information Technology: Lead business transformation, digital adoption, process improvement, customer experience, and enterprise enablement in partnership with Information Technology. Core infrastructure, cybersecurity operations, network administration, and technical support remain within the accountabilities established for Information Technology.
Risk and compliance: Partner with appropriate subject-matter leaders to incorporate cybersecurity, privacy, legal, regulatory, data governance, records, and internal control requirements into digital initiatives.
External and strategic partnerships: Collaborate with Caterpillar, strategic vendors, technology partners, and industry organizations to identify leading practices, evaluate capabilities, and accelerate Warren Equipment Company digital maturity.
Talent and culture: Build high-performing teams and organizational digital capability through coaching, succession planning, talent development, clear accountability, and a customer-focused, collaborative, continuous-improvement…