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Technical Support Manager, Customer Success & Escalations

Job in Tulsa, Tulsa County, Oklahoma, 74127, USA
Listing for: Cribl
Full Time position
Listed on 2026-10-20
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 116000 - 181000 USD Yearly USD 116000.00 181000.00 YEAR
Job Description & How to Apply Below

Cribl seeks a Technical Support Manager to lead a highly technical support team and drive customer success through deep data management expertise. You will mentor engineers, handle escalations, and shape processes while maintaining Cribl product knowledge.

This remote-first role requires strong written and verbal communication, 10 years in customer-facing roles, and a proven ability to guide teams to effective solutions with a focus on customer satisfaction.

Are you ready to take on the Technical Support Manager, Customer Success & Escalations role at Cribl?

For the Technical Support Manager, Customer Success & Escalations position at Cribl, we are reviewing applications now.

Step into the Technical Support Manager, Customer Success & Escalations role at Cribl in Oklahoma City, OK, United States and grow with us.

Please review the full job details above before applying.

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