Director of Operations BOK Center & Arvest Convention Center

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360‑degree solution set for a collection of world‑class owned venues and a client roster that includes the most influential, highest attended arenas, convention centres, music festivals, performing arts centres, and cultural institutions on the planet.

In consultation with the Vice President, the Director of Operations manages, supervises, and coordinates the day‑to‑day operations of the BOK Centre and Arvest Convention Centre including but not limited to maintenance, repair, set‑up/changeovers, custodial/housekeeping, landscaping/grounds keeping, equipment safety, and capital projects. This employee also provides overall administrative planning, direction, and policies to operations managers and supervisors, assuring the highest quality service program to assure booking and rebooking of events as well as the highest level of guest satisfaction.

The Director of Operations ensures an effective and cost‑efficient programme by controlling departmental operating budget while providing timely and responsive assistance to the Leadership Team.

This role pays an annual salary of $110,000–$125,000 and is bonus eligible.

Benefits for Full‑Time roles:
Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

This position will remain open until March 6, 2026.

The Bank of Oklahoma Centre, also known as the BOK Centre
, is located downtown and serves as the premier sports and entertainment venue of the greater Tulsa region. Offering a 19,199‑seat multi‑purpose arena and 565,000 total square footage designed to accommodate concerts, family shows and other special events and has been named on multiple occasions one of the country’s best venues.

The Arvest Convention Centre, located in the Arena District in downtown Tulsa, is a modern and award‑winning venue providing over 275,000 square feet of flexible meeting space. Owned by the City of Tulsa for over 50 years, the ACC has been host to every kind of event imaginable and proudly serves the citizens of Tulsa and guests from around the world.

• Oversees daily operations and maintenance of the facilities, infrastructure, and all systems. This includes HVAC, electrical, plumbing, commercial kitchen equipment fire protection, life safety, workplace safety, communications, pest control, custodial services, elevators and escalators, etc.
• Establish and maintain effective working relationships with staff, coworkers, vendors and subcontractors.
• Participate in the development and administration of the facility’s operations and capital budgets; forecast of additional funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures; implement adjustments as necessary.
• Oversees the advancing and communicating of event information to the appropriate departments and staff.
• Plan, direct, coordinate, and review the work plan for facility maintenance and operations; meet with staff to identify and resolve problems; assign work activities, projects and programmes; monitor workflow; review and evaluate work products, methods and procedures.
• Oversees the operation of event set‑up and tear‑down, i.e. stage risers, floor coverings, pipe and drape, bleachers, signs, chairs and tables for banquet functions, etc.
• Direct and monitor the work of contractors, engineers, and architects on building projects, maintenance and services.
• Acts as liaison with the City of Tulsa for numerous facility related functions including and not limited to code compliance and enforcement, building safety, permits, elevator and escalator inspections, and warranties.
• Select, train, motivate and evaluate staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures.
• Order supplies and materials for Operations programmes within budget guidelines; receive and maintain supplies.
• Verify the processing of employee time‑sheets and…