Club Manager > Mm - Sam's Management

Club Manager

Directs management team in all Facility operations ensures asset protection inventory control member service member and associate safety ensures that all areas of the Facility are in compliance with Company policies and procedures and communicates with members of management and Associates about Facility operations merchandising and Company direction Drives membership and sales growth in a Facility by visiting Business Members and potential Members places of business building Member relationships inside and outside the Facility directing managers in Member relationship development and visits motivating the Membership Sales Team and teaching all Associates about the value of Membership and the quality of Sams Clubs merchandise Increases quality of Member experience by ensuring appropriate service levels and effective merchandise presentation eg accurate and competitive pricing proper signing maintaining instock and inventory levels requesting merchandise to meet the needs of the community etc Drives the financial performance of the Facility by ensuring that budgeted sales membership wages and other expenses are achieved leads the management team in controlling expenses and wages to ensure expenses are indexed to sales creates and implements plans to improve the financial performance of the Facility and oversees the creation of budgets and participates in analyzing economic trends and community needs for budget forecasting Ensures compliance with Company and legal policies procedures and regulations for a Facility by analyzing and interpreting reports implementing and monitoring human resource compliance asset protection and safety controls overseeing safety operational and quality assurance reviews developing and implementing action plans to improve performance and providing direction and guidance on executing Company programs and strategic initiatives and directing the management team in ensuring confidentiality of information documentation and assigned records Initiates directs and participates in community outreach programs and encourages and supports Associates in serving as good members of the community establishes and maintains relationships with key individuals or groups in the community acting as the representative for the Company Presents the Companys perspective to various external organizations following the Companys media guidelines and champions Company-sponsored programs events and sustainability efforts to Associates Members and the local community to emphasize the Facility as part of the community Provides direction and guidance to members of management and hourly associates on proper member service approaches and techniques to ensure member needs complaints and issues are successfully resolved within company guidelines and standards and assists with member service as needed by resolving member complaints assisting members with purchases answering questions or providing information Provides supervision and development opportunities for members of management and hourly Associates in the Facility by hiring training mentoring assigning duties providing recognition and promoting a belonging mindset in the workplace Recruits qualified Associates to meet staffing needs and achieve Company growth potential Upholds the Companys Open Door Policy by meeting with Associates and listening to concerns researching issues reviewing Company policies and procedures and providing resolutions for Associates and proactively seeks out Associate comments and concerns by meeting with Associates in their work areas Oversees and enforces the execution of food safety standards cold chain compliance and food merchandise quality by evaluating the temperature storage sanitation date coding product rotation labels and recalls on stocked merchandise and ensures the fresh areas forecast for production onhand supplies and current in stock are in line with Companies expectations and the Facility budgets Respect the individual :
Builds high performing teams embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a…