Facility Services Manager-Gilcrease Museum

Facility Services Manager-Gilcrease Museum

Position Title Facility Services Manager-Gilcrease Museum

Job Description

The Facilities Services Manager is responsible for the comprehensive management of facility services at Gilcrease Museum. This includes planning, communication, facilitation, oversight, and coordination of preventative maintenance, repairs, operations, and presentation of all buildings and grounds. The role supervises assigned staff engaged in building and equipment maintenance and ensures the museum’s facilities are safe, functional, and well-maintained to support daily operations and special events.

This role reports to the Director of Facilities and collaborates daily with Deputy Director of Operations for Gilcrease Museum.

Essential Responsibilities:

• Manage and prioritize work orders using the CMMS system; assign tasks, monitor progress, and review technician feedback and customer satisfaction.
• Coordinate daily operations and ensure necessary materials and resources are available. Communicate job goals and expectations clearly to staff.
• Schedule and support after-hours events, assigning appropriate personnel.
• Approve and manage leave requests to maintain adequate staffing levels.
• Monitor and manage departmental budget; participate in budget planning.
• Respond to after-hours calls for repairs or event support.
• Conduct annual performance evaluations for assigned staff.
• Oversee contracted projects to ensure compliance with specifications.
• Communicate effectively across all levels of the organization.
• Administer systems including timekeeping, performance management, and work order tracking.
• Develop and evaluate RFPs to secure service agreements in the university’s best interest.
• Supervise the Gilcrease Facilities Team, including engineering and physical plant operations.
• Manage Gilcrease campus maintenance and ensure a safe working environment.
• Oversee Gilcrease facility services such as landscaping, waste removal, recycling, custodial services, pest control, key and lock management, water features, and event support.
• Coordinate with internal teams and external vendors to maintain facility standards.
• Perform other duties as assigned.

Note:

The essential job functions and associated qualifications contained in this document describe the general nature and level of the work performed. They are not intended to represent an exhaustive listing or be inclusive of all aspects of the job. The tasks and procedures involved in the performance of the essential job functions may vary from day-to-day. Major changes in areas of responsibility may occur, as directed by management, and will require revision of this job description.

Required Qualifications

Preferred Qualifications

Preferred Qualifications

Required Knowledge, Skills, and Abilities:

• Strong knowledge of facilities management principles and general maintenance procedures.
• Proficiency in electrical/mechanical systems, plumbing, carpentry, or HVAC.
• Excellent project management and analytical skills.
• Ability to multitask in a fast-paced environment and drive projects to completion.
• Proficiency in Microsoft Office and web-based work order systems.
• Strong verbal and written communication skills.
• Collaborative team player with strong interpersonal and customer service skills.
• High attention to detail and ability to prioritize effectively.
• Critical thinking and problem-solving abilities.
• Adaptability to changing priorities and environments.
• Sound judgment and decision-making skills.
• Ability to work independently and as part of a team.
• Ability to maintain confidentiality.

Education and Experience:

• Minimum of 5 years of experience in facilities management or a related field.
• At least 3 years of supervisory experience required.
• Certifications in HVAC, building maintenance, or project management are a plus.
• Valid driver’s license required.

Physical Demands

Special Job Dimensions:

• Work requires ability to meet essential physical requirements including ability to see, hear and speak in order to receive and convey information, both in person and over a phone or web device.
• Ability to sit or stand for extended periods of time in order to work at a desk or on a computer.
• Ability to lift small…