Billing & Cash Manager - Revenue Cycle Leader

Job Details Posting Details

• • Posted on September 18, 2026
Locations Showing 1 location Legacy
Tulsa, OK 74135, USA
+1 more locations
• Hybrid
• Manager
• Full-Time
• Requisition #: COLLE
  006282

Position can be located in either Tulsa or OKC area.

Competitive annual salary!

• Premium Medical, Dental & Vision benefits!
• 75% Agency paid medical premiums and zero cost options
• Retirement Savings 403(b) plan with up to 6% employer match
• Life insurance, short & long term disability benefits
• Employee Assistance & wellness programs
• Up to 34 Paid Days Off 1st year
• Professional development

The Cash Posting/Client Billing Inquires Manager plays a crucial role in ensuring the smooth operation of Cash Posting and Client Billing inquiry processes within Revenue Cycle. Under the leadership of the Director of Reimbursement, this position is responsible for managing the day-to-day operations for the Cash Posting and Client Billing Inquires team by providing training and support to ensure that all team members are equipped to manage their responsibilities effectively.

The primary focus in managing these teams is ensuring consistent productivity and quality of work while serving as a Subject Matter Expert and problem solver for the teams managed.

POSITION SPECIFIC

DUTIES & RESPONSIBILITIES:

• Manage, coach and evaluate Cash Posting and Client Billing Representatives, including performance reviews, productivity monitoring, and skill development.

• Oversee daily workflow assignments ensuring tasks are completed within agency turnaround standards.

• Ensure teams enter critical data in client charts in the EHR where applicable.

• Ensure team members are processing and posting all payments within established guidelines.

• Maintain and routinely audit various applicable reports, to ensure completeness and accuracy within targeted timelines.

• Serve as a Subject-Matter Expert and escalation point for Cash Posting balancing issues and Client Billing inquiry issues.

• Conduct regular audits of Cash Posting work to ensure data accuracy and integrity, compliance with standards, and Client Billing inquiry documentation completeness.

• Collaborate with Revenue Cycle Leadership to assist in the development of documented workflows and processes.

• Onboard and train new hires on Cash Posting and Client Billing duties and functions.

• Coordinate departmental meetings and training sessions to support continuous improvement.

• Monitor and proceed appropriately to the Cash Posting/Client Billing Team Productivity/Quality Assurance Metrics.

• Manage multiple aspects of Cash Posting functions including research, reconciliation, balancing, and error-identification.

• Develop and refine new and existing processes flows to create efficiencies within the department.

• Evaluate existing system processes and tools required to drive automation and improved accuracy.

• Support key agency and departmental redevelopment initiatives to drive Revenue Cycle successes.

• Ensure client statements are pushed out timely and accurately in accord with departmental and agency standards and philosophies.

• Develop and maintain scripting language for client billing interactions.

• Report billing errors discovered through client statement reviews and client billing phone calls.

• Must adopt a “working” Manager philosophy.

• Other duties, tasks, projects, and responsibilities as assigned.
ESSENTIAL FUNCTIONS

• Know, understand, incorporate, and demonstrates the FCS Mission, Vision, and Values in behaviors, practices and decisions.

• Work with Revenue Cycle leadership to ensure understanding of Payer contracts, application of contract terms and ensure alignment with processes and the bearing on Cash Posting functions and how these components could play into Client Billing Inquires.

• At the…