Assistant Transportation Manager

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Administration Full Time Office Employee Tulsa, OK, US

Assist the Manager and Director of Transportation with performing administrative and supervisory duties as needed to plan, organize, and coordinate the day-to-day delivery of transportation services.

Performs a variety of routine clerical work, accurately verify attendance, schedules, hours worked, time adjustments, and post information onto designated records. Responsible for performance counseling and disciplinary actions.

A high degree of attention to detail and accuracy in record keeping is essential to perform these duties.

All safety sensitive employees are required to submit to drug and alcohol tests as a condition of employment in accordance with 49 CFR Part 40, 29 & 655 of the Federal Transit Administration (FTA) Drug & Alcohol Program. Metro Link Tulsa’s Drug & Alcohol policy has Zero Tolerance for drug and alcohol.

• Assist with the operation of the Transportation Department. Responsible for ensuring the transit system runs efficiently, safely, on time, and adheres to departmental budget and other performance targets including:
• Set the tone and be a role model for a positive organizational image and be an agent for change and process improvement; provide supervision, guidance and direction to assigned personnel.
• Manage the direction and priorities for the day-to-day operations with a goal of providing safe, reliable, customer focused, and efficient bus service.
• Assists with "opening" and "closing" supervisor duties, covering dispatch when needed.
• Oversee the preparation, updating and accuracy of all records such as (but not limited to): time sheets, overtime controls, route/service performance, attendance, and schedules. Including (but not limited to) reporting employee information, such as transfers, resignations, leave of absence, FMLA, etc., to maintain and update employee records, and other required reports through computer input.
• Enforce policies and procedures related to service operations, communicate policies and procedures to all operation personnel, and administer policy and procedures consistently and effectively.
• Coach, counsel, and/or administer necessary disciplinary action with Transportation management and/or staff in the assigned department. Responsible for operations disciplinary actions to ensure that they are justified, completed thoroughly and free of errors.
• Responsible for monitoring, counseling, and team building to encourage outstanding customer relations and achieve operational performance goals (e.g., on-time performance, employee retention) as established.
• Deals with frequent interruptions and changing priorities. Must be highly organized, attentive, and have a sense of urgency and flexibility.
• Manage and oversee employee development through performance evaluation, counseling, and merit reviews.
• Prepare, oversee and review daily and monthly reports.
• Responsible for performing duties in accordance with company policies and within the boundaries of the labor contract.
• Ability to communicate orally and in writing must be comfortable in making presentations to the Board of Trustees, employees, and outside groups as assigned.
• Follow-up with complaints in a timely manner.
• Knowledge of Metro Link Tulsa’s Policies, Procedures, and Union Contract.
• Must report to work on a regular and timely basis.
• Performs other incidental duties as may be assigned.
• Attend pertinent training and meetings as needed or directed.
• Must be willing to travel to training classes and/or seminars, as needed.
• Must be willing to work on…