Quality Assurance Supervisor - PM Shift

Company Overview

Milo’s Tea Company is one of the fastest‑growing beverage companies in the United States. Our culture and operations are built on the belief that we can make a difference in the world. That is why we put People First and strive to continually reduce our environmental impact on the planet. We leverage our world‑class operations and decades‑long distribution partnerships to grow the footprint of our core products and create new, innovative beverage products.

• We are the #1 and fastest‑growing brand in the Refrigerated Tea Category in the nation.
• Our core mission:
  People and Planet First — doing good is good for business.
• We are committed to unlocking the personal genius of every associate and have a strong focus on growth and learning.
• Our company is women‑led and strongly committed to Diversity, Inclusion, and Belonging.
• We pledge 1% of profits annually to charitable giving.
• We are Platinum Certified in Zero Waste Manufacturing: recycling, reducing, and reusing 95% of waste at all facilities.

You will collaborate with a group of passionate and high‑performing people, where everyone feels empowered to do their best work and feels good about the work they are doing.

• Competitive salary with bonus opportunities
• 100% employer‑paid medical premiums for associates and families
• Free Mental Health, Financial Wellness, and Legal Counseling benefits
• 401(k) with company match
• Company‑paid Life Insurance
• Tuition reimbursement assistance
• Continuous learning opportunities
• Robust parental leave program
• Care Relief Fund to help associates in need
• Associate Assistance Program
• Paid volunteer time

• Wear the HAT (Hungry‑Agile‑Together)
• Work effectively with others
• Help our TEAm achieve safety, quality, and production goals
• Interact positively, be self‑aware, avoid negative commentary
• Commit to outstanding attendance
• Conduct yourself respectfully with all Milo’s TEAm members

As a People First company, Milo’s is committed to uplifting our associates, customers, and fans no matter their gender, race, or creed. We invest in Diversity, Inclusion, and Belonging in all areas of our business ecosystem. We champion these efforts through partnerships, education, and events to support and celebrate our diverse workforce and networks. If you require assistance or accommodation to participate in the job application process, please contact

The Quality Assurance Supervisor assures consistent quality assurance practices by applying established standards, conducting testing procedures, and validating processes.

• Maintain and enforce corporate quality assurance programs, standards, and goals in conjunction with outside laboratories and contractors as needed.
• Manage corporate HACCP, HARPC, Organic, Recall/Withdrawal, SSOP, SQF, and GMP programs including all prerequisites.
• Act as a facility SQF Practitioner to ensure plant is SQF audit ready every day.
• Maintain SQF program and train associates to meet required code.
• Manage all third‑party audits and any regulatory inspections including FDA, State Health, County Health.
• Manage raw material program (including water) to ensure all raw materials meet specification for quality and safety.
• Maintain environmental sampling program to seek out potential risk, find and eliminate risk, according to policy.
• Record, review and maintain all data obtained during quality assurance activities to ensure consistency with policies and procedures.
• Oversee all activities in the laboratory, ensure good laboratory practices and administer testing procedures.
• Utilize laboratory database to monitor and trend results to ensure products meet specification.
• Review complaint data and investigate consumer product inquiries as needed.
• Develop new approaches to solve problems identified during quality assurance activities and make recommendations to management regarding changes.
• Coordinate the shipment of product samples or ingredients to outside labs as requested.
• Inform management of significant issues or trends identified during quality assurance activities and third‑party audits, and…