Barista​/Cashier

The Barista at The Cooper, is responsible for selling, preparing and serving all beverages, wine and food. Duties include overseeing bar maintenance, making menu suggestions, delivering food and drinks, describing the offerings to guests, recommending wine selections, monitoring guest satisfaction, and managing inventory. Must be pleasant, conscientious, and professional with an extensive knowledge of coffee and tea, product, and beverage selections.

Must be able to operate effectively as part of a team, communicate clearly, and ensure smooth service operations and quality service.
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* ESSENTIAL JOB FUNCTIONS:

**(Includes but is not limited to the following duties. Other duties may be assigned):
* Understand and perform job duties to the expectations of BHC and the restaurant Service, Food, Beverage, and Wine manuals.
* Oversees and assists the entire front of house team with all elements of service. Takes ownership of the bar, knowing the names and preferences of their guests and VIPs, greeting, seating, running, bussing, re-setting etc.
* Executes and facilitates service in cooperation with other Baristas and managers
* Describes dinner features as needed, including menu changes and daily additions.
* Follows through and communicates with Management team/Chef on VIP procedures and special requests.
* Conducts continuous training with service team regarding the spirit and cocktail list and provides complete training for all new hires.
* Participate in Pre-Shift meetings and learn new menu items.
* Taking and making beverage orders.
* Describes dinner features as needed, including menu changes and daily additions. Takes food orders and provides setups and service for guests dining at the bar.
* Coordinating transfers with manager/server team
* Welcome all guests and ensure guests receive responsive, professional, and gracious service at all times.
* Develops rapport with guests.
* Describes dinner features as needed (including changes and additions).
* Answer any questions about the menu, specific food items, the wine list or any other inquiries the guest may have.
* Liaise with server to ensure communication at all times about wants and needs of guests.
* Understand the order taken by the server and any changes in the menu, dietary restrictions, food allergies, etc.
* Ensure that all food and products are consistently prepared and served according to the restaurant’s standards.
* Maintain a clean, safe environment all times in the bar (front bar, back bar, well, floor).
* Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety, and labor requirements of the restaurant colleagues and guests.
** SUPPORTIVE FUNCTIONS:
** In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the restaurant.
** SPECIFIC JOB

KNOWLEDGE, SKILLS AND ABILITIES:

** The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
* Must be able to speak, read, write and understand the primary language(s) used in the workplace.
* Must be able to read and write to facilitate the communication process.
* Requires good communication skills, both verbal and written.
* Must possess basic computational ability.
* Must possess basic computer skills.  Must have complete knowledge of POS system.
* Knowledge of the appropriate table settings and service ware.
* Ability to describe all menu items, prices and methods of preparation.  And to use suggestive selling techniques to encourage the guests to choose items that are house specialties.
* Must have complete knowledge of and use the service guidelines outlined in the Front Server Manual.
* Must have complete knowledge of products and specifications that is outlined in the dinner menu matrix and the cuisine,…