General Merchandise Cashier

General Merchandise Cashier

Job Objective: Provide prompt, courteous customer service.

License(s)

• Driver's License (DL)

Skills

• Read and comprehend instructions and information
• Strong communication skills

• Environment
• Indoors - air-conditioned areas
• Physical Movements
• Standing - prolonged periods of time
• Walking - on a regular basis
• Bending / Twisting and / or Stooping - regular basis
• Kneeling and / or Squatting - as required
• Lifting 10 to 25 lbs - on a regular basis
• Reaching and / or lifting overhead - on a regular basis
• Climbing stairs - as required
• Repetitive hand / finger movement - on a regular basis
• Grasping / grabbing with hands - on a regular basis
• Pushing / Pulling - as required

• Devote himself / herself to ensuring customer satisfaction
• Inquire about management, production, and quality requirements established by the company
• Develop and maintain effective listening skills
• Understand and follow company rules, policies, and expectations
• Establish personal performance goals consistent with company standards of productivity and devise a strategy to meet goals
• Understand business terminology and remain current with technology changes in products and service
• Know and comprehend federal, state, and local requirements which govern the company's business
• Attend company meetings as required
• Participate in performance management
• Uphold the company's non-disclosure and confidentiality policies and agreements
• Follow lawful directions from supervisors
• Interact well with others and positively influence employee morale
• Work evening, weekend, and holiday work hours as required
• Maintain a professional personal appearance

• Offer an inviting atmosphere through friendly and polite gestures
• Greet customers promptly and provide all customers with exemplary customer service
• Ensure timely and precise cash register transactions, taking accurate credit card and cash payments for purchases
• Maintain accurate cash drawer. Count register drawers at the beginning and end of the shift
• Keep current customer mailing lists
• Merchandise products for presentation on the showroom floor. Fold and hang merchandise as required. Attach sensors, labels, and price tags
• Maintain the aesthetic appeal of merchandise displays to customers via dusting, cleaning, and stocking
• Conduct telephone transactions courteously and promptly
• Handle customer complaints sensibly using a pleasant attitude to satisfy customers and retain loyalty
• Participate in periodic inventory of merchandise