Account Manager

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US

3 days ago Requisition

About TMA Systems TMA Systems is a leading technology company headquartered in Tulsa, Oklahoma. For over 30 years, we’ve been transforming organizations by providing facility professionals with advanced Maintenance Management and Calibration Management solutions. Our flagship products help organizations manage strategic assets throughout their lifecycle, streamline operations, and maximize ROI. We serve over 1,650 clients worldwide and pride ourselves on a culture of excellence, innovation, and client service.

At TMA, success is driven by passionate team members who share our commitment to delivering world‑class solutions.

Position Summary We are seeking an Account Manager to manage existing client accounts with a focus on renewals and upselling. This role requires a relationship‑oriented, organized, and goal‑driven professional who thrives in a dynamic environment and is committed to continuous learning and growth.

• Track contract status and coordinate renewals.
• Implement streamlined renewal administration processes.
• Execute the Renewals Playbook diligently.
• Maintain data integrity and ensure timely contract processing.
• Build and maintain strong client relationships.
• Achieve sales quotas through upselling and cross‑selling.
• Connect clients with internal resources as needed.
• Set and track account targets aligned with company objectives.
• Collaborate with sales, marketing, and other departments to meet client needs.
• Close sales by effectively communicating product capabilities and overcoming objections.
• Assist in procurement processes to ensure urgency and predictability.
• Proactively engage with clients to anticipate their evolving needs.
• Participate in professional development opportunities.

• Bachelor’s degree and at least 2 years of account management experience (software sales experience a plus).
• Advanced critical thinking and problem‑solving skills.
• Proficiency with Salesforce CRM, Gong, SharePoint, Microsoft 365, and mobile platforms (Apple/Android).
• Excellent communication and negotiation skills.
• Ability to navigate the software sales process successfully.

• Competitive compensation plan.
• 401(K) contribution.
• Health, dental, and vision benefits.
• Professional development plans.
• Monthly work‑from‑home stipend.
• Career progression and internal mobility opportunities.
• Inclusive work environment.
• Volunteering opportunities.
• Company and team‑building events.

This role is fully remote with occasional travel required.

TMA Systems is an Equal Employment Opportunity employer. Employment decisions are based on qualifications without regard to race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law.