Account Manager - Security Fulfilment Center

Account Manager – Security Fulfilment Center

Step into the dynamic role of Security Account Manager at Garda World! Join our team as a contract security services Account Manager in Tulsa, OK where you’ll play a pivotal role in maintaining exceptional performance on-site for one of our key accounts.

You’ll handle client issues, communicate with key contacts, and build strong relationships to enhance the client’s security services. Your responsibilities include updating business databases, reviewing compliance, managing billing, analyzing data, and preparing reports. You’ll also guide our customers through projects and deliver detailed presentations, showcasing your expertise in security services.

• Competitive Salary: $46,987 per year
• Work Site
  
  Location:
  
  Tulsa, OK
• Comprehensive Benefits:
  Medical, dental, and vision insurance plans; 401(k) with employer matching contributions; paid time off (PTO) policy; paid holidays; disability coverage; and life insurance options.
• Career Growth:
  Opportunities to advance within Garda World.

• Handle client or team issues and emergencies.
• Communicate regularly with key client contacts and local Garda World Branch Teams.
• Build and maintain strong relationships with principal accounts.
• Improve the client’s security program for long-term success.
• Meet and maintain contracted KPIs.
• Guide customers through integration projects, contracts, RFPs, and onboarding.
• Deliver detailed presentations focused on client needs.
• Update business databases (CRM, ERP).
• Review MSA compliance at branch and site levels.
• Develop and evaluate security and crisis management plans.
• Manage client billing, including DSO assessments and overdue payment follow-ups.
• Keep Client Summary Forms (CSF) and Account Summary Forms (ASF) current.
• Analyze data and prepare internal reports.
• Provide precise pricing estimates in collaboration with the local branch and executive sponsor.
• Write reports, client communications, instructional materials, and operating guidelines.
• Demonstrate expertise in financial forecasting and margin analysis.
• Perform other duties as assigned.

• Authorized to work in the United States.
• Able to pass an extensive screening process.
• A college degree or equivalent work experience.
• At least three (3) years of experience in security operations, with a proven track record of handling increasingly complex responsibilities.

• Great leadership and problem‑solving skills, able to handle multiple tasks at once.
• Excellent at building relationships, communicating, and paying attention to details.
• Proficient in using Microsoft Office and CRM software.
• Positive, energetic, and strategic in thinking and financial planning.
• Experienced in managing projects and staying calm under pressure.
• Honest and ethical, aligning with Garda World’s values.
• Skilled in writing reports, client communications, and instructional materials.
• Knowledgeable in financial planning and profit‑margin analysis.
• Strong written and verbal communication, customer service, and project management skills.

• Seniority Level: Mid‑Senior level
• Employment Type:
  
  Full‑time
• Job Function:
  Other, Information Technology, and Management
• Industry: Security and Investigations

Referral increase your chances of interviewing at Garda World by 2x.

License # 19

SGA
5153

It is the policy of Garda World Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. Garda World Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training.

Garda World Security Services does not honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.