Account Manager - Security Fulfilment Center

Account Manager - Security Fulfillment Center

Join to apply for the Account Manager - Security Fulfillment Center role at Garda World
. The position is a contract security services role located in Tulsa, OK where you will play a pivotal role in maintaining exceptional performance on-site for a key account.

The role entails handling client issues, communicating with key contacts, building strong relationships, updating business databases, reviewing compliance, managing billing, analyzing data, preparing reports, guiding customers through projects, and delivering detailed presentations.

• Competitive Salary: $46,987 / year
• Work Site
  
  Location:
  
  Tulsa, OK
• Comprehensive Benefits:
  Medical, dental, and vision insurance plans, 401(k) with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options.
• Career Growth:
  Career growth opportunities at Garda World

• Handle client or team issues and emergencies.
• Communicate regularly with key client contacts and local Garda World Branch Teams.
• Build and maintain strong relationships with principal accounts.
• Improve the client’s security program for long-term success.
• Meet and maintain contracted KPIs.
• Guide customers through integration projects, contracts, RFPs, and onboarding.
• Deliver detailed presentations focused on client needs.
• Update business databases (CRM, ERP).
• Review MSA compliance at branch and site levels.
• Develop and evaluate security and crisis management plans.
• Manage client billing, including DSO assessments and overdue payment follow-ups.
• Keep Client Summary Forms (CSF) and Account Summary Forms (ASF) current.
• Analyze data and prepare internal reports.
• Provide precise pricing estimates in collaboration with the local branch and executive sponsor.
• Write reports, client communications, instructional materials, and operating guidelines.
• Demonstrate expertise in financial forecasting and margin analysis.
• Perform other duties as assigned.

• Authorized to work in the United States.
• Able to pass an extensive screening process.
• A college degree or equivalent work experience.
• At least three (3) years of experience in security operations, with a proven track record of handling increasingly complex responsibilities.

• Great leadership and problem-solving skills, able to handle multiple tasks at once.
• Good at building relationships, communicating, and paying attention to details.
• Professional, self-driven, and skilled in using Microsoft Office and CRM software.
• Positive, energetic, and good at strategic thinking and financial planning.
• Experienced in managing projects and staying calm under pressure.
• Honest and ethical, aligning with our company’s values.
• Skilled in writing reports, client communications, and instructional materials.
• Experienced in financial planning and understanding profit margins.
• Good at handling challenges and managing stress effectively.
• Excellent at written and verbal communication, customer service, and project management.

Garda World:
Make the World a Safer Place. In the United States, Garda World Security is the only guarding security company to be Certified by Great Place to Work. This could be more than a job – 26% of our corporate employees started as frontline workers. Garda World Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe, offering a wealth of opportunities to individuals looking to gain experience and develop professionally in a growing industry.

It is the policy of Garda World Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, Garda World Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training.

License # 19

SGA
5153

Mid-Senior level

Full-time

Other, Information Technology, and Management

Security and Investigations