Senior Consultant - Healthcare Security; System Director

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We value our talented employees and instill an environment where you feel engaged, satisfied and able to contribute your unique skills and talents while living and working as your authentic self. We provide extensive opportunities for personal and professional development, building employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.

Our people make all the difference in our success.

In this role, you will engage with healthcare providers as a knowledge resource for security processes and programs. You will manage security programs which include staff management, budgeting, planning, project development and contract evaluations. You will collaborate with senior leaders to develop and plan actions to increase overall effectiveness, cost reduction opportunities and the financial outcome for healthcare providers.

• Manage request for proposal (RFP) and evaluation process for security management contracts.
• Understand customer processes for purchasing, contracting, etc. including collaboration with provider’s Legal, Risk Management, Compliance, and other support departments as necessary to complete contracting activities in accordance with the provider’s policies and procedures.
• Cultivate and develop new and existing vendor relationships; effectively articulate objectives to vendors and negotiate pricing and value adds to provide provider savings opportunities.
• Review and recommend improvements for benchmarks with current vendor pricing against contract pricing for identification of future savings opportunities.
• Design and execute project work plans; provide status updates; identify, track, and validate savings achieved through program engagement.
• Prepare analyses and present recommendations to senior leadership at provider locations. This may include multi-system, regional aggregation.
• Review and make recommendations for improvements for vendor contracts, security program KPI’s, standard operating procedures, safety and security policies and process.
• Recommend improvements with security vendor training, awareness, orientation, onboarding processes and personal belonging search processes. Monitor physical workflows and movement of patients and staff in high-risk areas.
• Review and recommend improvements for security leadership structure, education, and training.
• Review and recommend improvements for location of cameras, duress (panic) alarms, badge readers and lighting and the quality of these elements, access management and control for building security, including badging processes (how permissions are assigned, what doors are operable under certain access and permissions, door lock schedules review if staff, unbadged, visitor and patient process.
• Evaluate main entry-point access processes (both staff entry and patient/visitor entry) and recommend improvements.
• Review and recommend improvements for vehicle appropriateness, patrol routes and response times. Recommend improvements for security and public safety-centric signage, parking lot, vehicle security and monitoring, processes, post-orders, rounding and risk-points. Evaluate potential security threats by location and intrusion detection; exterior openings fortification, gates and fencing and security operations center.
• Review and recommend improvements for security uniforms, weapons, use of law enforcement, plain-clothed armed agents, other security contractors and security and safety program certification.
• Prepare and deliver assessment reports to include Observations, Crime Index Report, Key User Feedback & Requirements, Practice Use Gaps and Financial Investments/Savings.

• Relevant degree preferred.
• 5 or…