Power Generation Field Service Specialist

Power Generation Field Service Specialist Picture your workday starting in the shop with a quick review of service tickets, then heading into the field to bring critical power systems online. By mid-morning you’re performing a load test on a commercial gen-set; in the afternoon you’re diagnosing an ATS issue at a data center and wrapping up with clean, accurate service documentation.

Throughout the day, you balance hands-on mechanical work with precise electrical diagnostics—keeping customers informed and systems dependable.

What you’ll do (day to day)
Service, maintain, test, and repair generator systems spanning 2 kW to 3 MW in both shop and field settings.

Complete engine services; conduct load banking; test and repair automatic and static transfer switches; perform generator-end testing and full system evaluations.

Troubleshoot diesel and gaseous fuel systems; perform both minor and major engine repairs.

Diagnose electrical, mechanical, and component faults using schematics, technical manuals, and diagnostic tools.

Identify parts suitability, source and install replacements, and execute repairs to manufacturer specifications.

Install complete generator sets and peripherals to engineering-provided materials and specs.

Work primarily off-site with high productivity and minimal supervision; direct apprentices and collaborate with peers to deliver timely, high-quality outcomes.

Communicate clearly with customers—explain conditions, maintenance needs, and recommended fixes in plain language.

Complete service reports thoroughly and legibly; uphold quality, safety, and company standards on every job.

Safely operate heavy equipment, forklifts, and mobile cranes in alignment with OSHA requirements.

Participate in an after-hours on-call rotation; work irregular hours, including some weekends and holidays; travel out of town as needed (including occasional overnights).Follow all company policies, safety procedures, and established work practices; perform other duties as assigned.

What sets you up for success

Several years in generator service—or equivalent military/technical experience (automotive, transportation, commercial electrical, etc.).Proven skill in mechanical and electrical troubleshooting; experience with diesel and/or gaseous engines.

Comfort reading and interpreting electrical/mechanical drawings and service literature.

Effective verbal and written communication; able to interface with customers, coworkers, and apprentices.

Independent work style with strong ownership and follow-through.

Competent with common hand tools and diagnostic equipment; able to safely use them in field conditions.

Personal tool set including a multimeter, standard/metric sockets and wrenches, screwdrivers, Allen keys, pliers, crimpers, and similar tools.

Accurate recordkeeping and documentation habits.

Physically capable of performing field service work around engines, electrical equipment, and heavy machinery.

Valid driver’s license; ability to travel to customer locations, occasionally overnight.

Willingness to work weekends/holidays and irregular hours; comfortable with on-call rotations.

Nice to have Hands-on experience with ATS, static transfer switches, and multi-unit paralleling systems.

Technical or vocational training in electrical, mechanical, automotive, diesel, transportation, or related fields.

Commercial or residential electrical background; military mechanical/electrical experience.

Experience servicing systems from 2 kW to 3 MW across diesel and gaseous-fueled platforms.

Familiarity with load banks and generator test equipment; OSHA-related equipment operation.

Core skills and traits

Strong mechanical/electrical aptitude; advanced diagnostic capability for complex engine and electrical issues.

Proficiency with…