Residential Supervisor

Description

The Residential Supervisor supervises and coordinates residential living operations during the assigned shift.

This position's shift is 3pm-12am.

• Manage student movement and accountability within the dorms.
• Distribute dorm supplies and track dorm performance, including retention and incentives.
• Screen, interview, and recommend candidates for Residential Advisor (RA) positions.
• Report residential operations updates to the Residential Living Manager.
• Train, schedule, supervise, and evaluate RAs.
• Ensure dorm activity logs and non-health standing orders are followed and maintained.
• Teach and support students in developing independent living skills.
• Coordinate building and equipment use and maintain a safe, healthy dorm environment.
• Respond to student emergencies (injuries, illnesses, emotional issues, etc.) and provide first aid.
• Inspect dorms for cleanliness, safety, and attractiveness.
• Participate in case conferences and maintain accurate student development records.
• Complete required reports on time.
• Support student discipline, engagement, and employability skill development.
• Build strong rapport with students and collaborate with safety/security as needed.
• Provide regular feedback to students regarding appropriate employability skills.
• Arrange student transportation, as needed.
• Serve as the center’s after-hours liaison to the Center Director.
• Support student leadership programs.
• Follow CDSS, Code of Conduct, and all DOL, OFCCP, PRH, Bizzell, and Center policies.
• Maintain property control, safety standards, and good housekeeping practices.
• Model Bizzell values, Career Success Standards, and reinforce employability skills.
• Participate in all required staff training.
• Perform other duties as assigned.

• Key Competencies
  • Effective Communication
    • Communicate clearly and ensure understanding.
    • Strong written and verbal skills for explaining information and ideas.
    • Use professional body language and actively listen.
  • Organization of Work
    • Able to manage multiple tasks and projects with strong decision‑making and flexibility.
    • Use effective time management, prioritization, and organization.
    • Produce accurate, high‑quality work with attention to detail.
    • Continuously seeks ways to improve services and grow professionally.
  • Professionalism
    • Demonstrate professional and respectful interactions, and follow Healthy Workplace policies.
    • Work well as part of a team and build positive relationships.
• Qualifications
  • Ability to perform all essential job duties effectively.
  • Proficient in advanced Microsoft Office tools (Word, PowerPoint, Outlook, Excel).
  • Basic computer skills (email, internet, Adobe Acrobat).
  • Strong communication, interpersonal, and organizational abilities.
  • Knowledge of recreation programs, sports, games, and arts & crafts.

• Preferred: 2+ years as a Residential Living Supervisor or similar supervisory role.
• Minimum 1 year working with youth or related experience/training.

• Associate degree in a human services field (Social Work, Psychology, Sociology, Counseling, or similar) or an equivalent combination of education and related experience.

• Valid State Driver’s License.