Medicare Training Coordinator; Curriculum Designer

This recruitment will remain open until February 5, 2026. The agency reserves the right to make a hiring decision at any time after the initial screening date on January 12, 2026. It is in the applicant’s best interest to submit materials as soon as possible.

Make a Difference:
Protect Consumers & Join Our Dynamic Team!

The Office of the Insurance Commissioner (OIC) seeks a qualified individual for the Medicare Training Coordinator (Curriculum Designer) position. This role is within the Consumer Protection Division and is based out of our Tumwater Office.

• Meaningful work
  :
  Ensure a healthy insurance market & protect Washington consumers.
• Impactful career
  :
  Make a daily difference in the lives of countless Washingtonians.
• Small agency, big opportunities
  :
  Gain a holistic understanding of our mission and build strong relationships with colleagues.
• Diversity, equity, and inclusion
  : OIC is committed to ensuring that all employees enjoy a respectful, safe, and supportive working environment - by fostering the inclusion of people from all backgrounds, cultures, and attributes.

At the Washington State Office of the Insurance Commissioner (OIC), we protect consumers, the public interest, and our state’s economy through fair and efficient regulation of the insurance industry. Within OIC, the Statewide Health Insurance Benefits Advisors (SHIBA) program empowers Medicare beneficiaries by providing free, unbiased counseling and education.

The Health Insurance Advisor 1 (Medicare Training Coordinator – Curriculum Designer) plays a critical role in this mission by designing, building, and maintaining the training curriculum that prepares SHIBA volunteer advisors to deliver high-quality Medicare counseling and community education. This role is ideal for candidates with a background in curriculum design, instructional development, adult learning, or training coordination who want their work to have a meaningful public impact.

In this position, you will function as the program’s curriculum designer and learning pathway owner, translating complex Medicare policy into structured, accessible, and engaging training experiences for adult volunteers across Washington State.

This recruitment may be used to establish a qualified pool of candidates for Health Insurance Advisors 1 vacancies in the next sixty days.

This is a Washington General Service position. The monthly salary range for this position is $5,137 - $6,906.

• Comprehensive benefits package:
  Health, dental, vision, retirement, paid leave (vacation, sick, etc.) and much more!
• Supportive work environment:
  We value diversity, professional growth, and collaborative atmosphere.
• Wellness programs:
  Invest in your well-being with on-site resources and initiatives.
• Work-life balance:
  Flexible schedules with telework opportunities.
• Public service fulfillment:
  Contribute to a cause that matters and feel the satisfaction of serving the public good.
• Training & Development:
  Continuously learn and grow with tuition reimbursement, Public Service Loan Forgiveness, and other programs.
• Free parking (Tumwater) & Public transportation pass (Thurston County):
  Save on commuting costs.
• And more! Explore our website for additional benefits: https://(Use the "Apply for this Job" box below)..gov

• Design, develop, and maintain curriculum used to train SHIBA volunteer advisors and coordinators to counsel Medicare beneficiaries.
• Review, evaluate, and synthesize existing training content from SHIBA, the SHIP Technical Assistance Center, CMS, and partner organizations to identify gaps, redundancies, and opportunities for improvement.
• Create and update web-based training modules, webinars, and learning resources aligned with adult learning principles and the SHIBA “path to certification.”
• Develop training materials that support peer mentoring and scaffold learning from introductory concepts through advanced Medicare counseling topics.
• Pilot new curriculum and training materials, gather feedback, and refine content to improve clarity, effectiveness, and learner…