Clinical Concierge Medical Assistant; MA-C - Urgent Care

Clinical Concierge Medical Assistant (MA-C) - Urgent Care

Join to apply for the Clinical Concierge Medical Assistant (MA-C) - Urgent Care role at Indigo

About Indigo Urgent Care – Indigo Urgent Care, a Multi Care Company, is the leading urgent care provider in the Pacific Northwest. With over 250,000 5‑star reviews, Indigo is transforming health care through a truly people‑centered approach to medicine. We modernize the health‑care experience by making it simpler, friendlier, and more accessible for all. With over 40 clinics across Washington and Idaho and convenient virtual care services, Indigo delivers world‑class health care whenever and wherever people need it most.

The Clinical Concierge Medical Assistant is an opportunity to expand your role in health care by performing clinical tasks and coordinating patient care within the MA‑C license scope. In a collaborative team environment, you will ensure the best possible health care outcomes and patient experiences, supporting the unit with excellent customer service and clinic management assistance.

• Collaborate with physicians, clinical staff, front‑office staff, and clinic management to ensure comprehensive health care outcomes.
• Perform a variety of functions within the clinic setting requiring specialized knowledge and integration of available standards, resources, and data.
• Advocate for ethical and holistic care, promoting the autonomy, dignity, and health of patients from diverse ethnic and social backgrounds.
• Create and provide a safe and supportive environment for patients.

Washington State Requirements:

• Washington State Medical Assistant‑Certified (MA‑C).
• Washington State Medical Assistant Interim Certification acceptable for up to one year from issue date or until MA‑C is issued.
• Current BLS Certification or obtainable through an in‑house training program, depending on assignment.
• Minimum one (1) year experience in a physician’s office or other medical facility preferred.
• Exceptions may be made for applicants in an externship or residency program with an active or pending WA DOH MA‑R certification within 7 days of hire or a MA‑C license within 45 days of hire.

Idaho State Requirements:

• Current CMA certification by AAMA, NHA or NCCT.
• WA state MA‑C license, or WA state MA‑R license endorsed by Indigo within the first 30 days of employment.
• Current BLS Certification or obtainable through an in‑house training program, depending on assignment.
• Minimum one (1) year experience in a physician’s office or other medical facility preferred.
• Exceptions may be made for applicants in an externship or residency program with an active or pending WA DOH MA‑R certification within 7 days of hire.

• $2.50/hour Indigo Premium on top of base rate for all hours worked.
• $1.75/hour X‑Ray Certification Premium on top of base rate for all hours worked for employees who become trained and certified in X‑Ray.
• $1.25/hour Weekend Differential for staff who work weekend shifts.
• Extra shifts and float incentives awarded when applicable.
• Monthly Indigo Incentive Program with a payout rate of up to $300/month.

• Excellent, robust benefits including a variety of medical, dental, and vision coverage plans with generous employer‑paid contribution, life insurance, and short‑ and long‑term disability.
• Additional total rewards including a variety of retirement savings plans.
• Career growth focuses on leadership pathways, mentor/preceptor opportunities, and tuition reimbursement program (100% of tuition and fees or up to $5,250 for full‑time employees/$2,500 for part‑time employees per year).
• Generous paid time off, including time off for extended illness and a wellness program to support work‑life balance, including dedicated mental health coaching and services.
• Benefits eligibility may depend on role and location; some exceptions may apply.

• Flexible schedule:
  Make a positive difference in your community and have time and energy to pursue your passions outside of work.
• Team‑based care model:
  Be part of a team that is dedicated to excellence – not only for our customers, but for each other.…