L&I IT Network and Telecommunications - Senior​/Specialist

Our Values:
Customer Focus, One L&I, Respect, Diversity, Equity and Inclusion, Learning and Growth, Reliability

The Department of Labor & Industries (L&I), an employer of choice, is announcing an exciting opportunity to join our team as an IT Network and Telecommunications, Senior Specialist
!

The Information Technology (IT) Division is an internal service organization responsible for providing information technology products and services in support of the Department of Labor & Industries (L&I) agency’s business priorities so that L&I can keep Washington Safe and Working.

The Maintenance and Operations (M&O) program, under the Deputy Chief Information Officer (DCIO) is responsible for the implementation and delivery of the products and services within IT, and sustaining operations so that L&I can complete business as usual with minimal delay or downtime.

As part of the Network Infrastructure & Operation (Net Ops) unit, the Network and Firewall team designs, maintains, and secures L&I’s network infrastructure (switching, wireless, routing, and firewalls) across on-premises and cloud environments.

As an IT Network and Security Engineer on the Net Ops team, you’ll provide advanced technical support for L&I’s statewide network and security infrastructure across onsite, hosted, and cloud environments. This network runs 24/7 and supports everything staff do by phone and computer, including collecting and distributing funds.

You’ll implement, configure, and maintain networking and security components, and you’ll help plan and improve the agency’s network security programs, policies, and tools to protect the confidentiality, integrity, and availability of L&I’s systems and data. You will also maintain network redundancy and performance, resolve issues before they become outages or security breaches, and research solutions across vendors and products. You’ll work with a team of network administrators, advise IT leaders, staff, vendors, and contractors, and report to the Network and Firewall team supervisor.

Some of what you’ll do:

• Firewall Management
  , including:
  • Independently create security configurations and administration of all agency network-based firewalls.
  • Review requests for new Access Control Lists (ACL’s) to verify they meet security requirements.
  • Propose alternative firewall changes that meet business requirements across the organization.
  • Implement firewall ACL’s and other configuration changes across multiple interconnected systems.
  • Diagnose and resolve firewall related network problems.
  • Implement configuration changes to firewalls to resolve system outages.
  • Contributes technical expertise and collaborates with peers, share information with customers, managers and IT professionals.
  • Maintain firewall configurations and maintenance, including licensing and system patching.
  • Coordinate requests for Statewide Enterprise Networking and Security Services.
• VPN and Remote Connectivity
  , including:
  • Works independently with WaTech for changes.
  • Propose alternative VPN changes
  • Develop and maintain VPN system configurations and maintenance.
• Network Engineer
  , including:
  • Ensures optimum network performance and availability enterprise wide.
  • Independently designs the network architecture of all network solutions, installing, configuring, upgrading statewide networking hardware and software, core switches, edge switches, wireless networks, field office routers, and the statewide enterprise infrastructure for mission critical applications and L&I staff resources.
  • Advanced knowledge and technical expertise of a wide range of technologies and third-party solutions (Cisco, WaTech, and other agencies) as needed to resolve statewide networking…