L&I DOSH IT Business Analyst - Entry; Internal

Keep Washington Safe and Working!

Customer Focus, One L&I, Respect, Diversity, Equity and Inclusion, Learning and Growth, Reliability

* This opportunity is only open to current L&I employees.*

Help connect people, business needs, and technology.

Labor & Industries Division of Occupational Safety & Health (DOSH) is looking for an IT Business Analyst - Entry who can do more than translate business needs into technical requirements. We’re looking for someone who can think critically, use good judgment, build strong relationships, and make practical decisions that move the work forward.

In this role, you’ll help ensure the technology supporting DOSH works for the people who rely on it every day. You’ll work closely with DOSH programs and staff, developers, IT teams, and partners across L&I to understand business needs, solve problems, improve systems, and deliver solutions that support our mission to keep Washington safe and working.

We value our employees and their work-life balance by encouraging flexible schedules. This position can be offered with a flexible schedule (4/10’s, 9/80’s, 5/8’s etc.) once fully trained and approved by management.

This position is mainly teleworking. There may be an occasion that in office presence may be required for in person meetings, trainings, etc. The assigned duty station is Tumwater, WA.

Learn more about DOSH here: 50 Years of DOSH

You’ll serve as a key connection between DOSH’s business operations and technology teams. Your work will include:

• Gathering, analyzing, and documenting business and technical requirements.
• Working with customers and stakeholders to understand what they need and help determine the best way to get there.
• Translating business needs into clear requirements and actionable work for development teams.
• Managing and prioritizing work requests and product backlogs based on business needs, risk, impact, and organizational priorities.
• Coordinating system releases, testing, quality assurance, implementation, and communications.
• Troubleshooting system and data issues and working with technical teams to find solutions.
• Identifying risks and unintended impacts when changes to one system may affect other applications or business processes.
• Making informed recommendations and decisions, including determining when a solution is ready to move forward.
• Working with other L&I divisions whose teams own or support connected enterprise systems to make sure changes work across the larger organization.
• Building productive relationships with people who may have different priorities, perspectives, or opinions and finding common ground.
• And other impactful work that supports our mission.

This position works across multiple systems and business areas, so seeing the bigger picture matters. A change that looks simple in one application can have significant downstream impacts elsewhere. Your ability to ask the right questions, anticipate those impacts, and make sound decisions will be critical to your success.

We're especially interested in candidates with experience in:

• Adult learning and instructional design
• Developing technical content for a non-technical audience
• PowerPoint, Excel, Articulate, or similar learning and presentation tools
• Occupational safety and industrial hygiene
• Project planning and coordination
• Building partnerships and influencing others

• Current L&I employee.
• The ability to take action to learn and grow.
• The ability to take action to meet the needs of others.

And one of the following:

• A Bachelor's degree or higher in Computer Science, Computer Engineering, or other related IT field and three (3) or more years qualifying professional IT experience.

OR

• A combination of education and professional IT…