Identity & Access Management Server Engineer; IT System Administration Sr​/Spec)

This opportunity is open to current Washington State Department of Revenue employees only.

The Washington State Department of Revenue is seeking an experienced Identity and Access Management engineer to serve as the Identity and Access Management Server Engineer (IT System Administration Senior/Specialist) within the Information Services Division. In this highly visible role, you will help secure and modernize the enterprise identity infrastructure that enables employees, partners, and taxpayers to safely access critical services, while supporting the technology systems responsible for collecting and distributing more than $26 billion annually in revenue for Washington State.

You will join the Network Systems team as a senior technical expert for Enterprise Active Directory, Entra , Group Policy, server operating systems, and related identity services. The infrastructure you support enables the collection and distribution of more than $26 billion in revenue each year, helping fund services that communities rely on. Your work will also help protect taxpayer information and maintain the integrity, confidentiality, and availability of mission‑critical systems.

This is an opportunity to do more than administer technology. You will influence enterprise design, guide technical decisions, automate processes, strengthen security, and help teams anticipate and resolve complex challenges. When services are disrupted or a major change is proposed, your judgment will help determine the safest and most effective path forward. You are likely to thrive in this position if you enjoy solving difficult infrastructure problems, translating technical options into practical business solutions, and taking ownership of work with organization-wide impact.

The strongest candidates will pair deep technical expertise with sound judgment, curiosity, collaboration, and a genuine interest in helping others grow.

Working with technical teams, business partners, and agency leadership, you will engineer and support secure identity and server solutions while providing technical leadership for systems that must remain reliable, compliant, and ready to meet evolving business needs.

• Lead the operations and administration of Enterprise Active Directory Domain Services, Entra , Group Policy, DNS, DHCP, ADFS, and related identity services.
• Design, evaluate, test, and implement enterprise infrastructure solutions that align with business, security, compliance, and continuity requirements.
• Diagnose and resolve complex incidents, restore critical services, identify root causes, and recommend improvements that reduce future risk.
• Plan and manage upgrades, configuration changes, security patches, and technical implementations across test and production environments.
• Create and maintain scripts and workflows using tools such as Power Shell, System Center Orchestrator, and Power Platform to improve efficiency and reliability.
• Working with the AIM Architect, provide technical direction, review proposed changes, mentor team members, and promote consistent standards and best practices.
• Collaborate with security, architecture, infrastructure, development, testing, information governance, business, vendor, and external government partners.
• Develop clear architecture diagrams, implementation plans, operating procedures, standards, and technical guidance for both technical and business audiences.

We are looking for an experienced technology professional who combines enterprise-level technical knowledge with thoughtful leadership and a strong service mindset. You approach complex problems methodically, remain calm when critical services are at risk, and communicate technical choices in ways that help others make informed…