Veterinary Receptionist

At All Animal Hospital, we are committed to providing high-quality care for our patients and excellent service to our clients. We strive to maintain a compassionate, team-oriented environment where our staff can grow professionally. As part of Innovetive Petcare, we offer a supportive workplace, opportunities for career advancement, and professional development.

Position
:
Full-Time Veterinary Receptionist

Location
: 1411 Coley Rd, Tupelo, MS 38801

Compensation
:
Starting between $13-15/hr, based on experience

Schedule
:
Full-Time, 7:30 AM – 5:30 PM Monday – Friday with occasional weekend work (Saturday 8:00 AM – 12:00 PM)

• Client Communication & Support
  • Greet clients and their pets with warmth and professionalism.
  • Answer phone calls, respond to inquiries, and schedule appointments.
  • Provide clients with detailed information regarding services, procedures, and policies.
  • Ensure clients understand their pet’s treatment plan and provide timely updates on their condition.
• Appointment Scheduling & Client Management
  • Schedule and confirm appointments for consultations, treatments, surgeries, and follow-up visits.
  • Manage the daily appointment calendar and ensure efficient time management to prevent scheduling conflicts.
    
    Maintain accurate patient records, ensuring all client and pet information is up-to-date in the system.
• Billing & Financial Transactions
  • Process payments for services rendered, including invoicing clients and managing insurance claims when applicable.
  • Handle cash, credit card transactions, and provide clients with receipts and necessary documentation.
  • Assist clients with billing inquiries and explain charges as needed.
• Administrative & Clerical Duties
  • Maintain patient records, filing, and documentation in compliance with clinic protocols.
  • Manage the inventory of office supplies and ensure the reception area is clean, organized, and welcoming.
  • Assist with internal communications, ensuring that messages are relayed to appropriate staff members in a timely manner.
• Team Collaboration & Support
  • Collaborate with the clinical team to ensure smooth patient flow, assist with preparing patient files for appointments, and provide assistance when needed.
  • Support the clinical team with administrative tasks, such as relaying client requests to veterinarians and technicians.
  • Be an advocate for the clients and their pets, ensuring their needs are met with care and compassion.

• Education & Experience
  • High school diploma or equivalent required.
  • Previous experience in a veterinary or animal care setting is preferred.
  • Receptionist or administrative experience in a healthcare or veterinary setting is highly desired.
• Skills & Competencies
  • Excellent communication skills with the ability to effectively engage with clients, staff, and visitors.
  • Strong organizational skills and attention to detail, ensuring smooth clinic operations.
  • Ability to manage a high-volume, fast-paced work environment while maintaining professionalism and a positive attitude.
  • Proficiency with computers and veterinary management software (experience with practice management software is a plus).
  • Ability to multitask, prioritize duties, and follow instructions accurately.
  • Compassionate and caring demeanor, especially when interacting with clients and pets in stressful situations.
• Physical Requirements
  • Ability to stand, sit, or walk for extended periods.
  • Ability to lift and move items up to 25 pounds.

• Competitive Compensation
  • Hourly wage based on experience, ensuring that your expertise is rewarded.
• Comprehensive Health Benefits
  • Access to medical, dental, and vision insurance.
  • Telemedicine services and mental health resources available for all team members.
• Paid Time Off (PTO)
  • PTO package to help you maintain work-life balance.
• Continuing Education (CE)
  • CE opportunities to help you stay current in the field.
• Veterinary Discounts
  • Discounts on pet care, services, and medications for your pets.
• Career Growth & Development
  • Opportunities for career advancement within Innovetive Petcare, with potential to grow into leadership or clinical roles.
  • A supportive, team-oriented environment that encourages ongoing development and professional advancement.

Please note:

This is a live and open position. No expiration indication was found.