Customer Service Representative

Customer Service Representative at Lend Nation / Loan Masters

Full‑time entry‑level position located at Store 4545, 853 N. Gloster, Suite A-B, Tupelo, MS 38804.

• Complete cash transactions for customers
• Initiate customer loans
• Contact customers about past‑due payments
• Work rotating shifts, including some Saturdays;
  Sundays off

• Excellent customer service skills
• Cash handling experience
• Ability to operate computers and standard office equipment (preferred)
• Safe, secure, reliable transportation and a valid driver's license with maintained auto insurance
• Ability to work with minimal supervision
• Reliable attendance is essential
• Must be at least 18 years of age
• Must have proof of eligibility to legally work in the United States

• Monthly bonus program
• Steady hours
• Paid Time Off
• Paid Holidays
• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Referral program
• Vision insurance
• Benefits available to full‑time employees, varying by length of employment

QCHI (
Lend Nation/Loan Masters
) is a leading customer‑focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30 years of experience, QCHI has grown to become a trusted leader in the alternative financial services marketplace, primarily providing credit options for consumers under‑served by traditional banking institutions. Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online under the brands Lend Nation, Loan Masters, and 310‑Loan in Canada.

QCHI / Lend Nation/Loan Masters is an Equal Opportunity Employer.