Application Engineer

Position Overview

The role of the Application Engineer is to develop competitive and specific products for existing market segments or to conquer, in direct liaison with the customer or final prospect, by providing technical and economic support to customers and the sales department. It acts as an interface between engineering, the application and development laboratory, sales, marketing and customers. The Application Engineer manages and carries out the tests of applied products to develop the best solution in terms of performance and costs, accomplishing technical requirements, policies, decrees and normative.

Customer visits, organizing and conducting technical training on products and applications, are also the main roles of this position.

• Ownership of the development of applications working directly with the customers to provide all technical information, data, and application support required for the customer, defining the most appropriate “Tecumseh’s product”, requiring appropriate tests and analysis, approving the application, and following the launch/implementation of the product on customer. “Tecumseh’s products” includes fixed or variable speed compressors, controls, condensing units, and complete refrigeration systems.
• Aligned to the sales and marketing teams, planning to visit customers for technical support activities and meetings related to product selection, application developments, technical requirements, approval, validation and market launch.
• Prospect opportunities with customers for Tecumseh’s business subsidizing marketing, sales and engineering on product development roadmap, PRJ and other new products strategies.
• Ownership of product sampling and sample evaluation programs and follow up, (opening of the CS, for application testing in Tecumseh’s laboratory or at the customer facility).
• Align to the laboratory the technical equipment and specific resources needed for the application development.
• Follow up the product development projects for which are responsible, controlling and guaranteeing the progress of studies and alert in case of deviation from deadlines and objectives.
• Can bring expertise and/or participation in working groups within the Tecumseh Group as part of global projects.
• Develop case studies, publications, technical presentations, policy bulletins, cross-references of products (compared to the competitor), associated with customer presentations, lectures and seminars, trade shows preparation and participation, and other technical events for industries and partnerships.
• Seek information on trade movements, market/competitors regarding technical issues, contributing to the technological watch.
• Coordinate the implementation of the product change in the market.
• Coordinate the exchange of technical experiences between the client and Tecumseh.
• Provide technical support to customers and users.
• Ensure the follow-up of technical issues with internal departments (Product Eng., Quality, Research & Development, Production, Laboratories, etc.)
• Contributes to the company’s continuous improvement process, particularly when dealing with customer complaints.
• Properly use the systems and resources made available by the company to carry out their work in accordance with the defined rules and procedures.
• Have knowledge and comply with the standards, procedures or work instructions, defined by the quality, environment, safety and occupational health systems, according to their field of activity, established by the company or the legislation in force.

• Bachelor’s degree in mechanical, electrical, electronic or HVAC/thermal engineering.
• Knowledge of Sales, Sales Engineering, or other client-focused experience preferred.
• Technical knowledge and expertise of commercial refrigeration and air-conditioning applications, systems design, and refrigerant properties, including selection, application, and approval of both fixed speed and inverter-design variable-speed compressors, controls, and other components inside the applications.
• Knowledge of electronics and controls used in commercial refrigeration and air-conditioning applications.