Phlebotomist

Phlebotomist

The general duty of the Phlebotomist is to provide phlebotomy services as well as administrative/clerical support for the Community Based Outpatient Clinic (CBOC).

• Perform a full range of phlebotomist duties to include proper venipuncture and finger‑stick and heel‑stick procedures using appropriate techniques, and perform set‑up and completion of special test‑related phlebotomy procedures utilizing appropriate techniques. Ensure that all aspects of patient accessioning, specimen collection, processing, and distribution are performed properly.
• Conduct patient in‑processing prior to specimen collection, including review of paperwork accompanying patients and cordial guidance and assistance.
• Assemble equipment, such as tourniquet, needles, and disposable containers for needles, blood collection devices, gauze, cotton, and alcohol on a work tray, according to requirements for specified tests or procedures.
• Verify or record the identity of patient or donor and converse with patient or donor to allay fear of procedure and conduct interviews, take vital signs, and draw and test blood samples to screen donors at blood bank.
• If applicable, provide technical oversight and training to ensure that all invasive procedures (venipuncture, capillary puncture, clotting time, etc.) performed in the laboratory are done in the safest, most sanitary, and expeditious manner, with minimal discomfort for the patient.
• Perform phlebotomy‑related administrative and clerical procedures of the Front Desk Section of the lab and fully document all samples obtained per the laboratory's standard operating procedures; maintain the supply inventory and cleanliness of the front desk and phlebotomy area.
• Perform non‑phlebotomy‑related administrative and clerical support in various areas of the clinic as needed (front desk, exam rooms, Telehealth, etc.).
• Provide instruction on patient‑centered specimen collection (24‑hour urine, occult blood testing, semen analysis, etc.) and special requirements necessary for laboratory‑collected specimens (fasting requirements, special diets, etc.).
• Demonstrate knowledge of all aspects of phlebotomy and collection of adequate clinical specimens and utilize “age‑specific” techniques to obtain specimens from infants and the elderly, if applicable.
• Demonstrate knowledge of the type and severity of patient reactions, including, but not limited to, syncope, vomiting, and unconsciousness, and the procedures for such instances. Counsel patients on care of post‑phlebotomy complications (e.g., hematomas).
• Provide general clerical/administrative support/coordination of work for the unit.
• Perform other work‑related duties.

• Must have at least six (6) months of general experience and at least six (6) months of specialized experience. General experience includes any type of work that demonstrates the ability to perform the work of the position or experience that provided a familiarity with the subject matter or processes.
• Possess knowledge of medical terminology, allowing test requests and results to be understood and communicated.
• Knowledge of the type and severity of patient reactions, including, but not limited to, syncope, vomiting, and unconsciousness, and the procedures for such instances.
• Must have exceptional diplomatic communication skills and experience in handling difficult customer situations.
• Must be detail oriented and have the ability to multi‑task.

• Certificate of completion of Phlebotomy course preferred.
• Retain current Cardiopulmonary Resuscitation (CPR)/Basic Life Support (BLS) from American Heart Association (AHA) or Military Training Network (MTN).

• Moderate physical activity. Requires handling of average‑weight objects up to 25 pounds or standing and/or walking for more than four (4) hours per day.
• Work is normally performed in a typical interior/office work environment.
• Required to respond to any medical emergency within the clinic, where a fast walk or job may be necessary to provide assistance.

The preceding job description has been designed to indicate the…