Assistant Nurse Manager-Surgical ICU- Shifts

Overview

The Assistant Nurse Manager at North Mississippi Health Services (NMMC-Tupelo) plays a critical leadership role, overseeing daily clinical operations in the nursing unit. They exhibit effective leadership skills, ensure high-quality patient care, and compliance with regulatory standards. Additionally, the role involves managing staffing levels, supporting staff development, implementing performance improvement projects, and maintaining positive customer relations in a dynamic healthcare environment.

As a manager of people, this role is responsible for supervising a team and optimizing operations within a designated department or area, ensuring productivity and effective team management.

• Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Customer focus - Building strong customer relationships and delivering customer-centric solutions.
• Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Optimizes work processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Builds effective teams - Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
• Develops talent - Developing people to meet both their career goals and the organization’s goals.
• Ensures accountability - Holding self and others accountable to meet commitments.

• Coordinate and oversee the daily clinical operations for a nursing unit. Ensures that staffing levels and coverage are adequate to meet patient care and regulatory requirements.
• Serves as educator, trainer, mentor and lead for nursing staff.
• Assist Nurse Manager with performance evaluations and maintain systems to provide regular feedback and evaluation for employees (e.g., 90-day evaluations, mid-year coaching, year-end evaluations).
• Work closely with nursing leadership and ancillary departments to maintain a positive patient- and family-centered care environment within NMHS and its affiliates.
• Collaborate with clinical nurse educator to coordinate, schedule, and assist in educational classes and other training needs related to staff development.
• 24-hour accountability for supervising and evaluating work performance in terms of patient care, unit relations, and efficiency of service; make decisions requiring expert clinical judgment.
• Monitor clinical practice, expense control, DNV readiness, and facilities professional appearance.
• Oversee and approve inventory management and supply orders in accordance with system policy and procedures within limits of authority.
• Coordinate and promote staff development, quality services, and mandatory in-services.

• Assist clinical nurse educator in chart audits and meet with employees individually to coach for improvement and continuously monitor staff.
• Assist in assessment, planning, implementation, monitoring, evaluation, and reporting of performance improvement projects.

• Act as a liaison between staff and other disciplines to assist in problem solving and information transfer to improve patient care; serve as a clinical resource for staff in assigned areas.

• Create and maintain good rapport within Nursing Services, ancillary departments, affiliates and other health services. Maintain communication with multi-disciplinary team members to provide holistic care to patients. Remain available to staff after typical work hours and as needed 24 hours/day.

• Maintain and review educational records of assigned floor employees, including orientation competency, initial competencies, annual reviews, and certifications.
• Maintain updated policies and operating manuals for the unit.
• Compile data, generate and maintain required records, reports and statistics as directed.
• Perform basic clinical audits and report quality results to Nurse Manager and Director.
• Ensure timely completion of evaluating patient records for quality control and performance improvement for the Nursing…