Relationship Banker - Float
Listed on 2026-01-15
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Sales
Customer Success Mgr./ CSM -
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Relationship Bankers are responsible for identifying customer needs and matching them with the appropriate bank products and services to enhance a current or prospective customer’s satisfaction, loyalty, and financial well-being. Utilizing proactive sales/service efforts coupled with the recognition of referral opportunities, Relationship Bankers will deepen customer relationships while also processing a variety of cash and non-cash transactions.
Floaters will travel between assigned branch locations.
Responsibilities:
- Identify customer needs and make the appropriate referrals through proactive sales/service énormé
- Service, sell, and cross-sell deposit accounts, loan products, insurance products, cash management services, etc.
- Deliver an exceptional customer experience that follows Trustmark’s service standards
- Continually safeguard the bank’s luga and nuclear funds while processing transactions accur ...
- Balances cash drawer daily for both the cash totals and to ensure appropriate document has been executed
- Achieve sales and referral goals quarterly while providing excellent customer service and utilizing opportunities to transform service into sales
- Making outreach calls to customers and/or prospects
- Comply with the bank’s guidelines, policies, procedures, and standards of performance
- Travel between branch locations
- Perform additional duties as assigned
Qualifications
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Physical Requirements /
Working Conditions:
Must be able to sit or stand for long periods of time and use computer keyboard and/or mouse, while viewing computer screens. Must be able to lift at least 20 pounds in order to process boxed or bagged coins.
Note: This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment.
Working with UsTeamwork and the individual contributions of our associates are recognized as the drivers of our success. At Trustmark, we are committed to preserving and advancing a diverse and inclusive workplace, where each associate, customer and shareholder is respected, valued and encouraged to share in our commitment. We make significant investments in our associates so that they may enhance their personal and professional skills, because we want each associate to grow, flourish and fulfill their career aspirations.
Come onboard and join our team!
Trustmark exemplifies the strength and possibilities that come with a diverse and inclusive team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, genetic information, pregnancy, national origin, protected veteran, disability status, or any other characteristic protected under applicable law. Trustmark is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment.
Upon accepting a position with Trustmark, the following pre-employment screenings must be completed:
- Verification of employment, education and other data provided by you on your employment application
- Verification of eligibility to work in the US
- Criminal background check
- Credit check (required for certain positions)
- Fingerprinting (required for certain positions)
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