Salesforce Business Analyst & System Admin

Salesforce Business Analyst & System Admin
Country/Region: IT

Job Overview

We are looking for an enthusiastic and skilled Salesforce Business Analyst & System Admin with a strong technical background to join our Delivery team and play a critical role in driving the digital transformation of our sales and marketing processes by delivering tailored Salesforce solutions. In this position, you will work closely with Application Owners, Functional and Technical Leads, Salesforce administrators, analysts and developers, and key business stakeholders, contributing directly to our ongoing projects and initiatives.

Who You Are:

A hands‑on Salesforce expert with proven experience across Sales Cloud and CPQ

Able to work across both business and technical stakeholders to ensure alignment and delivery

Comfortable configuring Salesforce as part of a rich technical ecosystem interfacing, via Mule Soft, with Sales, Billing, Analytics and Operational systems

At ease with rich and complex business requirements, comfortable switching contexts, and proactively managing your priorities

Able to work with both internal and external resources

Fluent in English with excellent communication and documentation skills (fluent in French is a plus)

What You’ll Do:

Facilitate workshops and discovery sessions with the demand management team and the business stakeholders

Translate business needs into clear user stories, process flows, and functional specifications

Lead the design, configuration, and testing of Salesforce solutions, particularly on Sales Cloud and CPQ

Collaborate with the rest of the team to ensure scalable, secure, and high‑performance implementations

Support test strategy, UAT, and release cycles

Provide functional and technical guidance on Salesforce best practices and platform governance

Act as a point of reference for other teams working on Lead to Order capabilities

What You’ll Need:

3–5 years of experience as a Salesforce Business Analyst or Technical/Functional Consultant

Implementation and administration of Sales Cloud and Salesforce CPQ

Implementation of solutions requiring integrations through various systems, including other Salesforce orgs

Strong platform knowledge, including configuration of objects, flows, role and permissions, approval processes, validation rules, reports, CPQ, etc.

Deep understanding of the Lead to Order process:
Lead, Opportunity, Quote, Contract

Comfortable working in an environment combining both V‑cycle and agile methods, using tools such as Jira, Confluence, Aha, etc.

Required Certification:

Strongly Recommended

Certifications:

Salesforce Advanced Administrator (ADX 211)

Salesforce Platform App Builder

Nice to Have:

Experience with Marketing Cloud Account Engagement (Pardot)

Salesforce MCAE Specialist and/or MCAE Consultant certifications

Prior experience in telecom/satellite industry

Where You’ll Work:  Turin (Italy), Issy‑les‑Moulineaux (France), London (UK)

The Eutelsat Group treats the protection of personal data submitted to it seriously. By submitting this application, you agree to the collection and retention of your personal data by the Eutelsat Group and acknowledge notice of, and understand the terms of Eutelsat’s Privacy Policy (as amended from time to time).

This role is a Eutelsat Group job opening; all of our open roles are posted on the current One Web and Eutelsat websites. Please note that when you are applying, your application may be seen by both teams.

#J-18808-Ljbffr