Associate Director, Portfolio Management

Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls that means doing purposeful work that powers human progress.

Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role  Your Role As a Portfolio Manager, you will shape and govern a portfolio of programs and projects that support customer outcomes and business priorities. The role balances strategic planning with hands on portfolio oversight, ensuring work is prioritized, risks are managed, and delivery remains aligned to agreed objectives. You will operate as a central point of coordination across delivery, technical, and account teams, using data and structured governance to drive predictable outcomes and continuous improvement.
What you will do   Define and maintain a prioritized portfolio roadmap aligned to customer commitments and business goals
Partner with account and delivery leaders to plan, sequence, and balance portfolio demand and capacity
Establish portfolio governance, milestones, and success measures that make progress and risks visible
Track performance across projects and programs, including schedule, quality, dependencies, and financial indicators
Identify portfolio level risks and issues, define mitigation actions, and support resolution across teams
Use portfolio data and insights to support decision making, tradeoffs, and scenario planning
Improve portfolio delivery practices through retrospectives, metrics, and process refinement
Support requests for new services or scope by assessing impact to the portfolio and delivery plans

Who You Are  Required skills and experience
Experience managing a portfolio of projects or programs within a technology or services environment
Proficiency with portfolio and project management methodologies, including Agile, Scrum, or hybrid models
Ability to assess complex delivery scenarios and make data driven prioritization and trade off decisions
Experience working with delivery leaders, technical teams, and account stakeholders
Skill in tracking and reporting portfolio performance using metrics, dashboards, or management reviews
Experience identifying and managing cross project risks, dependencies, and resource constraints
Preferred skills and experience   Relevant certifications such as PMP, PgMP, ITIL, or Six Sigma
Experience in technology domains such as cloud, infrastructure, application services, or network services

Experience with stakeholder management, negotiation, and conflict resolution
Being You  The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring.

At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success.

That’s The Kyndryl Way.
What You Can Expect  Your career with us isn’t just a job—it’s an adventure with purpose. We offer a…