Associated Director, Complex Program Management

Who We Are  At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
Who We Are  At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role  Are you ready to take on an exhilarating role as a Program Manager at Kyndryl? Prepare to embark on a journey where you will be at the helm of delivering value-add transformative programs for Kyndryl and our customers. Your ultimate mission? To deliver a truly extraordinary outcome for our customers and propel our business to new heights.
As a Complex Program Manager, you will be responsible for leading large scale, multi-workstream programs that span multiple projects, teams, and stakeholders. The role focuses on turning strategic objectives into coordinated execution plans, managing interdependencies, and ensuring measurable outcomes across scope, schedule, cost and risk. Success is defined by delivering integrated results that achieve customer and business outcomes, not just individual project milestones.

This role balances strategic oversight with hands on program control, operating as the decision point across projects while enabling project managers to deliver effectively.

What You Will Do   Define the program vision, outcomes, success measures, and roadmap aligned to customer and business objectives
Lead multiple interconnected projects, managing dependencies, sequencing and tradeoffs across scope, schedule and resources
Establish and run program governance, including cadence, reporting, risk management and decision escalation paths
Provide direction and support to project managers, ensuring consistency in delivery approach, standards and execution
Manage program level financials including forecasting, tracking and alignment to approved commitments
Identify, assess and mitigate cross project risks and issues before they impact outcomes
Use data and program metrics to track progress, predict outcomes and inform decisions
Engage stakeholders at multiple levels to maintain alignment, transparency and shared accountability
Ensure program deliverables meet agreed quality, compliance and customer expectations
Your Future at Kyndryl  Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialise in a specific sector, you can find your opportunity here.

Who You Are  You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer focused – someone who prioritises customer success in their work. And finally, you’re open and borderless – naturally…