Sales Operations Specialist

AKSA, a company of Akkök Holding, was founded in 1968 in Yalova. Becoming the world’s largest producer of acrylic fiber over the years, Aksa today serves approximately 300 customers in over 50 countries across 5 continents. Having a capacity of 350.000 tons per year, Aksa supplies raw materials for textiles and technical textiles in many diverse areas.

We are looking for a Sales Operations Specialist to join our team with strong follow-up and organizational skills and a collaborative mindset who will support the effective management of our domestic and international sales operations from order processing through shipment.

• Bachelor’s degree in a relevant field,
• Experience in domestic and international sales operations,
• Knowledge of order management, delivery scheduling, and shipment processes,
• Preferably experienced in export and foreign trade operations,
• Good command of English,
• Preferably experienced with ERP/CRM systems,
• Strong planning, follow-up, and organizational skills,
• Strong communication and coordination skills with a collaborative mindset.

• Follow up on domestic and international sales orders from system entry through shipment,
• Manage order, delivery schedule, inventory, and shipment processes,
• Follow up on customer requests and coordinate with relevant departments,
• Manage required documentation and operational processes for international sales,
• Work closely with Sales, Production, Planning, Logistics, and Finance teams,
• Monitor shipment and delivery processes,
• Prepare operational reports and ensure system records are accurate and up to date,
• Coordinate with relevant teams to resolve any operational issues that may arise throughout the process.

• Receiving applications,
• Preliminary evaluation to be made in line with the criteria,
• Sending personality inventory and interview process to shortlisted candidates,