Junior Agency Specialist

Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as a Junior Agency Specialist.

Be part of the movement - and play your part.

• To ensure communication between customers and domestic and overseas agencies, and to solve problems,
• To solve the voyage-related problems of customers or to inform the Sales department / overseas agencies of their solution,
• To create and follow up on the program of the inter-modal services, to review cancellations and penalties, and to inform customers,
• To play an efficient role in the management of ship loading and unloading operations,
• To play an active role in the business processes of domestic and overseas agencies,
• To manage the relations with our service stakeholders during the ship voyages, and to monitor and record payment and service requests,
• To constitute the weekly and monthly voyage position list.

• Preferably a university degree or equivalent,

• A minimum upper-intermediate level of English is required,

• Minimum 0-2 years of experience in a related field,

• Expertise in MS Office Applications,

• Interpersonal relations and communication,

• Problem-solving skills,

• Planning and organization skills,

• Compatible with teamwork.

We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join us.

Join the movement and grow with us.

While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.