Administrative Support Coordinator

Job no: 562486
Work type: Staff
Location: Stanislaus - Turlock
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Probationary, Full Time, On-site (work in-person at business location)

Full-time position available on or after December 7, 2026 for University Police. This position’s responsibilities are carried out under general supervision. The incumbent is responsible for providing front counter customer service and administrative support for the daily operations of the University Police Department, including PMB, Live Scan, and Parking operations. The incumbent may coordinate office support functions for the entire department or for an administrative head, utilizing a full range of office equipment, technology, and systems.

Responsibilities include preparing correspondence and reports using word processing and spreadsheet software; entering data and generating reports through mainframe and online systems; maintaining desktop databases; and managing electronic and voice communications. Some duties may also involve the use of desktop publishing software with graphics capabilities.

• Provide services and process transactions for the public, including cashiering, phone inquiries, and payment processing.
• Provide front counter, phone, email, and customer assistance related to PMB/Parking citations, permits, and department inquiries.
• Assist with Live Scan and traditional ink fingerprinting services, ensuring accuracy and compliance with state and federal requirements.
• Maintain the cash drawer, reconcile daily deposits, and ensure accurate financial balances.
• Assist University Police field operations at special events by providing administrative support at a field command post or other designated location as appropriate.
• Utilize a full range of office equipment, technology, and systems including word processing, spreadsheets, databases, and online systems to enter data and generate reports.
• Use and maintain Parking Management Bureau (PMB) and other database systems for data entry, client support, and departmental reporting.
• Provide problem resolution, technical issue support, account inquiries, citation review, and summary reports.
• Maintain and ensure the accuracy of Live Scan statistical reports, Department of Justice submissions, client account invoice reports, and related departmental records.
• Ensure all records and files are maintained in accordance with applicable laws, regulations, and departmental procedures.
• Organize and coordinate community outreach activities and promotional events, including New Student Orientation, Move-In Day, welcome booths, Warrior Wednesdays, and social media giveaways.
• Create, post, and maintain social media content in coordination with University Advancement, ASI, Warrior HUB, other campus departments, and external law enforcement partners.
• Coordinate the University Police Student Academy, manage applications, and facilitate communication between UPD staff and participants.
• Monitor and recommend updates for the department website to ensure information is accurate and accessible.
• Provide general administrative and logistical support for University Police field operations during special events.
• May be required to obtain additional training and/or certification as part of professional development, based on department and/or campus needs, to stay current with industry standards.
• At the direction of appropriate administrator, may provide support to other areas as needed.
• The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this classification.
• Other duties as assigned.

Education & Experience: Completions of a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience.

• Two (2) years of office or related work experience.
• Prior experience in a higher education or university setting.
• Previous experience working with students within a university or educational setting.
• Prior experience with Department of Justice fingerprinting requirements, live scan and inked fingerprinting.
• Experience with various social media platforms.
• Prior experience with cash handling.
• Prior experience working within a law enforcement agency.
• Experience utilizing MS Office and other software (Concur, People Soft, Adobe Suite, File Maker, etc.)

• Experience to be fully…