Academic Advisor; SSP II

Position Summary

Classified as:
Student Support Professional II

Full–time position available on or after February 16, 2026 for Master's of Business Administration. Under general supervision, the Academic Advisor works closely with the MBA Program Director and various Departmental Chairs to provide comprehensive academic advising and student support services for both undergraduate and graduate business students, with primary responsibility for the Master of Business Administration (MBA) program. The incumbent assists students in achieving their academic, professional, and personal goals by providing expert guidance on course planning, program requirements, academic policies, and university procedures.

The Academic Advisor works closely with faculty, program directors, and administrative staff to ensure seamless student progression from admission through graduation, contributing to student success and retention. The incumbent also supports recruitment, orientation, and degree completion activities, and participates in the development and delivery of workshops and materials that enhance the student experience.

Duties include but are not limited to:
Provide individualized academic advising to current and prospective undergraduate and MBA students regarding degree requirements, course selection, registration, academic standing, and graduation. Assist students in developing academic plans that align with their educational and professional objectives. Conduct degree audits, evaluate transcripts, and monitor student progress toward degree completion. Advise students on petitions, substitutions, leaves of absence, and other academic requests.

Serve as a resource for students experiencing academic or personal challenges, referring them to appropriate campus resources. Participate in MBA/ undergraduate recruitment events, information sessions, and outreach activities for prospective students. Review and evaluate admissions materials, assisting applicants with understanding prerequisites and program expectations. Support onboarding and orientation activities for new undergraduate and MBA students to ensure successful transition into the program.

Collaborate with the Director and program staff to enhance marketing and recruitment strategies. Serve as a key liaison between students, faculty, and administrative offices. Maintain accurate student records in accordance with University and College policies. Contribute to the development and dissemination of advising resources, guides, and communication materials. Coordinate advising appointments, events, and workshops related to academic planning, graduation preparation, and career readiness.

Track and analyze student enrollment, retention, and graduation data to identify trends and make recommendations for program improvement. Prepare reports for the MBA Director and College leadership to support accreditation, assessment, and strategic planning efforts. May be required to obtain additional training and/or certification as part of professional development, based on department and/or campus needs, to stay current with industry standards.

At the direction of appropriate administrator, may provide support to other areas as needed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this classification. Other duties as assigned.

Education: Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master's degree in a job‑related field may be substituted for one year of the professional experience.

Experience: Equivalent to graduation from a four‑year college or university in one of the behavioral sciences, public or business administration or a job‑related field. Additional specialized experience during which the applicant has acquired and successfully applied them.

• Master's degree…