Student Success Coordinator; SSP IV

Apply now Job no: 560928 Work type: Staff Location: Stanislaus
- Turlock Categories: Unit 4 - APC
- Academic Professionals of California, Probationary, Full Time, Student Services, On-site (work in-person at business location)

~OPEN TO CURRENT CALIFORNIA STATE UNIVERSITY EMPLOYEES ONLY~

Full-time position available on or after November 2, 2026, for College of Education, Kinesiology, and Social Work. This position’s responsibilities are carried out under general supervision. The incumbent is responsible for providing highly complex professional student services in support (COEKSW) Student Success Center by coordinating and administering student success initiatives that promote student engagement, persistence, retention, academic achievement, and timely degree completion.

The incumbent independently resolves complex student and programmatic issues, provides guidance and advocacy to students, develops and implements programs and services responsive to student needs, evaluates program effectiveness, and recommends improvements to enhance student success outcomes and operational practices. Working collaboratively with faculty, staff, and campus partners, the incumbent exercises independent judgment in interpreting policies, addressing complex situations, and advancing the College's student success goals.

The incumbent exercises broad discretionary authority within delegated parameters and may serve as a working supervisor or lead person.

Duties include but are not limited to:

• Coordinate and administer complex programs, events, and projects that support departmental objectives and student success initiatives.
• Facilitate student involvement in campus life through the development and coordination of programs and initiatives that promote engagement and student success.
• Plan and organize work requirements and tasks within assigned areas of responsibility.
• Determine work priorities and select appropriate methodologies from alternative approaches to accomplish program objectives.
• Handle unusual situations independently, resolving complex problems and making decisions that influence departmental operations and program effectiveness.
• Provide expert guidance and information to students experiencing highly complex academic, personal, and institutional issues, exercising independent judgement to determine appropriate courses of action.
• Assist students in resolving complex problems and making informed decisions through analysis, consultation, and appropriate intervention strategies.
• Advocate for the needs of individual students and groups of students with university administrators, faculty, and staff to support student success and equitable access to services.
• Provide support and assistance to students facing highly sensitive and multifaceted personal and institutional problems, questions, and challenges requiring coordination with appropriate campus resources.
• Interact with students in the most sensitive and complex group problem situations, utilizing sound judgment, diplomacy, and effective conflict resolution strategies.
• Review existing and proposed policies, practices, and organizational processes, and recommend revisions to improve program effectiveness and service delivery.
• Conduct studies and surveys and prepare reports with recommendations based on findings to support continuous program improvement.
• Provide analysis and guidance during office‑wide implementation of new procedures and systems.
• Develop thorough and comprehensive written materials to enhance student knowledge, awareness, and skill development.
• Make recommendations regarding policies, procedures, and complex administrative actions, and assist with implementation following leadership approval.
• May be required to obtain…