Information Technology Services Project Analyst , II, Senior

The Position

Turlock Irrigation District is seeking qualified candidates to fill an opening for an IT Project Analyst position and join our IT Applications Team. By joining our team you'll help the District with analysis, implementation and maintenance of software, processes and procedures in support of providing reliable water and electric services to our communities.

Recently, the District has implemented multiple Oracle products for both on‑premise and cloud solutions. In addition to the job summary section below, the ideal candidate will have two or more years of hands‑on experience that includes any of the following:

• Experience configuring, integrating, or business reporting with either the Oracle Customer Care and Billing (CC&B) or Oracle Cash to Meter (C2M) utility billing and customer information systems (CIS).
• Experience configuring, customization, or reporting from the SAP or Oracle Fusion Cloud Enterprise Resource Planning (ERP) systems.

Under general direction, this position will work on designing, developing, modifying, enhancing and supporting multiple information technology systems across the District. It will work in all aspects of the software development life cycle (SDLC) from needs analysis and feasibility to design, implementation, and training on a number of projects simultaneously. It will serve as an Information Technology Services liaison to other departments as well as external agencies, vendors, and consultants.

In some cases, these individuals may assume a leadership role and direct the work of other Information Technology staff.

• Develop functional system requirements based on customer interviews, system analysis, and technical/operational feasibility analysis.
• Perform application and process research to determine the best solution available or the best alternative to accomplish the goals of assigned projects.
• Oversee the implementation of projects based on defined project requirements to avoid uncontrolled scope changes and to meet quality expectations.
• Ensure that project requirements are being managed, tracked and updated properly.
• Identify opportunities to streamline business processes.
• Participate in the development of testing plans and scenarios.
• Document existing processes.
• Respond to emergency situations and be on‑call as assigned.
• Communicate with stakeholders (oral and written) and exhibit interpersonal, organizational and time‑management skills.
• Evaluate software to meet business needs.
• Conduct training for the rollout of new information technology systems.
• Comply with and enforce all District rules, regulations, policies and procedures.
• Perform other related duties as required or assigned by supervisor.

Any combination of experience and education that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Education

Usually exhibited by a person with a Bachelor’s degree from an accredited college in Computer Information Systems, Management Information Systems, Technical Writing, Computer Science or a related field.

Experience

Information Technology Services Project Analyst I

Usually exhibited by a person less than two (2) years of professional experience in the field of software development or system integration. A person in this class is expected to possess the aptitude and desire to gain experience and skills with support/integration/design, software quality assurance, and system documentation.

Information Technology Services Project Analyst II

Usually exhibited by a person with two (2) or more years of professional experience in the field of software development or system integration and possesses skills in system support/integration/design, software quality assurance, and/or system documentation.

Information Technology Services Project Analyst Senior

Usually exhibited by a person with five (5) or more years of professional experience in the field of software development or system integration with skills in system support/integration/design, software quality assurance, and/or system documentation.

Highly desirable…