Director, and Residential

Oct 07 2026 Pacific Daylight Time

Full-time position under the Management Personnel Plan (MPP) available on or after December 7, 2026 in Housing and Residential Life.

The Director of Housing and Residential Life is responsible for providing executive leadership and strategic direction for the comprehensive administration of the university’s housing and residential life operations. The Director oversees the financial sustainability, occupancy performance, facilities stewardship, residential education, organizational effectiveness, emergency preparedness, continuity of operations, and regulatory compliance of the housing enterprise. The Director establishes departmental goals, policies, operational priorities, organizational structure, and resource allocation strategies that support institutional enrollment, retention, student success, and long-term housing viability.

The Director provides leadership through subordinate administrators and managers and is responsible for the effective administration of business operations, occupancy management, facilities and maintenance services, conference services, residential education, assessment, emergency management, and personnel administration. The Director serves as the university’s primary authority on housing matters and represents the department with executive leadership, auxiliary organizations, external partners, families, contractors, and regulatory agencies.

During emergencies affecting housing operations, the Director determines operational response strategies within established university protocols.

• Establish strategic and operational direction for all housing business functions.
• Develop long-range financial plans supporting departmental sustainability and growth.
• Oversee housing assignments, occupancy planning, customer service operations, resident service delivery, and occupancy management strategies.
• Lead departmental assessment, data analysis, performance measurement, and continuous-improvement activities.
• Represent the department with university leadership, families, contractors, auxiliary organizations, external partners, and regulatory agencies.
• Establish business continuity and emergency preparedness plans.
• Participate in campus emergency management and incident response efforts.
• Direct departmental responses to housing emergencies and critical incidents.
• Authorize annual operating budgets, revenue projections, reserve allocations, and multi-year financial forecasts.
• Establish housing rates and fee recommendations.
• Determine occupancy management strategies to maximize utilization and support enrollment objectives.
• Direct housing marketing, recruitment, retention, and yield-management initiatives.
• Review and approve financial modeling scenarios and business plans.
• Authorize contracts, service agreements, procurement strategies, and major expenditures.
• Administer accounts receivable, internal controls, financial reporting, CSU financial policies, audit requirements, auxiliary agreements, and regulatory reporting.
• Monitor key operational and financial performance indicators and implement corrective actions when necessary.
• Evaluate emerging business opportunities, conference services, and partnership ventures that support revenue growth.
• Serve as the department’s primary representative to university leadership and external partners.
• Represent University Housing on institutional committees, strategic initiatives, and external professional organizations.
• Develop collaborative partnerships supporting student success and operational effectiveness.
• Establish business continuity and emergency preparedness plans.
• Participate in campus emergency management and incident response efforts.
• Direct departmental responses to…