Store Manager, Retail & Store Manager

Goodwill Industries of SJV has a rich, 100 year+ history. Everyone knows Goodwill for our thrift stores, but few know what Goodwill is really all about. The sale of donated items provides funds that stays local, supporting thousands of job‑seekers with barriers to employment. We believe in the Power of Work and are committed to helping people earn and keep jobs in our community.

We're looking for new leaders who want more than just a job. We operate 18 retail stores in California Central Valley. Now is the time to join the next generation of Goodwill. Visit www.goodwill-sjv.org to learn more about our agency.

As a Store Manager, you have the opportunity to manage all operational and sales aspects of a store for a fast‑paced leader in the retail thrift industry. Build your high‑performing team, infuse store sales and performance, and enjoy your success as a Store Manager!

Primary Responsibilities:

• Direct and monitor store operations to drive revenue growth and ensure monthly sales, payroll and production budgets are met.
• Develop and execute action plans to correct deficiencies in achievement of budgeted outcomes.
• Select, train, coach and schedule personnel (employees, program participants and volunteers) to ensure maximum efficiency and effectiveness. Administer disciplinary action, as needed, in accordance with Agency policies and procedures.
• Demonstrate and promote superior customer service. Leads by example and expects the highest level of customer service.
• Responsible for adherence to the Agency’s safety program, OSHA and IIPP compliance.
• Responsible for the accurate handling of donated assets and monies involved in store operations, including daily deposits, banking and change.
• Responsible for achievement of daily production goals, ensuring a trained member of the store management/leadership team has checked all merchandise against agency quality standards prior to sending to the sales floor.
• Must be able to work any shift.

MINIMUM QUALIFICATIONS

Education Required: Accredited Associate’s degree or equivalent. Experience may be substituted for education on a two‑years to one‑year basis.

Experience

Required:

Five (5) years management level experience in retail sales or a related environment, including a minimum of two (2) years experience interviewing/hiring entry‑level positions and conducting employee performance management including separations.

Equipment Used: Point of Sale system, calculator, cash mate machine, safe, alarm system, time recorder and ticketing equipment, multi‑line telephone, voice mail, hand truck, pallet jack, power lift, product storage, labeling and processing equipment.

Must be able to pass a pre‑employment drug test.

All your information will be kept confidential according to EEO guidelines.